- Personally build clear and open lines of communication with all departments
- Understand Maldives business trend in terms of targeting right market. Also be aware of the political up lift of the country.
- Be actively involved in maintaining all Kerzner International programs.
- Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance. Manage the Team with positivity and ensure great teamwork and a happy and fun environment for the team with regular coaching.
- Develop strong strategic relationship with the GM and ensure regular communication on plans and actions being driven from RSO across the sales team.
- Drive activity in Male with our contracted DMC’s and arrange regular visits and entertainment
- Actively involved and work with Finance department in tour operator contracting.
- Organize tour operator visit to One&Only Reethi Rah to showcase the resort on regular interval.
- Create an environment that trains, develops, coaches and mentor’s colleagues.
- Be innovative with everything you do.
- Actively participate in sales presentations, property tours and customer meetings.
- Drive GSQ action plan follow up on a monthly basis with direct reports.
- Respond to all internal email from various function i.e. reservation, rooms, F&B
- Involve in finalization of any big event query i.e. wedding, birthday party, gala dinner etc.
- Work closely with reservation team to give support from Sales point of view
- Undertake additional duties as requested by the superior and substantial admin work related to contracting and email/phone communication with RSO’s, contracted accounts and Reservations which is inextricably linked.
Requirements
Skills, Experience & Educational Requirements
- Ability to lead, motivate and develop team members.
- Be innovative, financially savvy, provide instinctive service and be inspirational.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- 2 years degree in Management Field
- 3 years of similar role experience.
- Excellent verbal and written communication skills