works are a specialist cocreation capability who operate at the forefront of accelerating business transformation through cocreative design thinking methods We help companies design their own future then work handinhand with them to activate and embed it to ensure impact is made We bring a refreshing open and human approach to work and use highly immersive creative and collaborative methods to design elegant solutions to complex challenges aligning key stakeholders to shared outcomes whilst dramatically compressing time to results
This role is an outstanding opportunity for a talented practitioner who is experienced in the methods and application of design thinking cocreation delivery and company acceleration
The successful candidate will be a part of bringing together large complex design events and lead smalltomedium sized engagements
As an integral part of shaping a growing capability the candidate will embody the firms purpose of creating breakthroughs to achieve the amazing whilst delivering engagements in a dynamic and fastmoving environment where innovation is cherished
Responsibilities within the role will sit across these key dimensions
Client Engagement Delivery (specialist and core)
Business Development
Supporting the sustaining and growth of the works capability
Engagement Delivery specialist skills
Business knowledge and methodology
You can engage confidently with client content and contexts and apply design thinking philosophy models and methods to deliver results
Delivery execution
Lead (with guidance) the design and delivery of smaller engagements and events to
Define Success
contribute to client conversations and translate needs into a clear scope and description of results and outputs required
Design the work
shape work and build fit for purpose client experinces using relevant methodologies and a robust design process
Deliver the outcomes and products
lead streams of work and working sessions cofacilitate midsized (and lead smaller) engagements and events manage creation of highquality deliverables and outputs
Creativity
Bring curiosity new ideas and concepts in how we design and deliver work via a range of best practice methods and outside in thinking Ascertain the appetite and confidently pushes the boundaries in a fashion appropriate to the context
Engagement Delivery core skills
Client Experience
Bring an intent and outcome mindset and think systemically to map client issues Build strong client relationships and guide the client journey to deliver a great holistic experience
Organise and Execute
You are great at planning and delivering projects executing deliverables whilst balancing client and team needs
Performance through People
Work closely in teams with awareness of strengths weaknesses and preferences Be a part of creating positive environments enabling colleagues and clients to enjoy and excel at their work
Commercial rigour Basic
Understanding of pricing and track to deliver within budget
Communicate with Impact
You have excellent written skills and can produce nearclient ready presentations You effectively facilitate internal and client meetings with midsenior level clients and can confidently deliver presentations to land with impact Effectively vet and manage content appropriate to deliver client experiences
Risk
Mindfulness
Adhere to OWs risk management guidelines including protecting client confidential information Avoid risk in delivery and proactively raise riskrelated issues Manages project close outs sanitizing and archiving
Business Development
Internal Stakeholders
Build relationships across the firm Understand the internal landscape Confidently articulate works role as a value proposition within Oliver Wyman engagements
Build client relationships
Present the works value and demonstrate expertise in works methods in client conversations pitches and tours
Identify Opportunities
Apply our value proposition to specific client needs Assist in scoping opportunities with clients and OW Partners and grow existing engagements by identifying client needs
Plan and Price Work
Understand the OW Commercial Model key metrics and tools to confidently price engagements
Build Winning Proposals
Build smalltomedium proposals with minimal supervision Design approaches that will deliver desired outcomes Contribute to efforts to embed works in OW proposals Build proposal documents and commercial models Deliver pitches for small to medium proposals
Helping build the works capability
Strategy and Direction
Articulate and understand the works strategy
Team Development
Enhance the team and contribute to broader firm through shaping ways in which we can improve taking on defined roles and leading delivery of development initiatives
Knowledge and application
Absorb new content quickly guide team members in acquiring knowledge and creatively utilize a variety of sources to inform thinking
Insights capture and sharing
Share new knowledge across the team and coordinate knowledge capture Build awareness of available OW Intellectual Capital (IC) and how it can be used in our work
Experience required
A direct and practical work history in a large consulting firm environment
Extensive application of design thinking / innovation / acceleration methodology while delivering large client facing engagements
Evidence of facilitation expertise within large group design processes
Outside of the technical design and facilitation skills outlined above the following describe the critical attributes to bring
Willingness to learn and apply collaborative and outcome focused methodology to transformation programs and business design
% deliverer shows commitment to do whatever it takes to make it happen as part of a delivery team
Thrives within a team environment and demonstrates an all for one and one for all mentality
Thrives on the edge of her/his/their comfort zone often seeking opportunities to push themselves
Challenges convention demonstrates evidence of asking why and is there a different or better way of doing this
Highly adept and efficient skills in Microsoft Office specifically PowerPoint Excel and Word
Knowledge and understanding of cocreation methodologies like MG Taylor/ Collaboration Code etc
Familiarity with Adobe suite (eg Photoshop and InDesign) and Mural/ Miro are preferred but not essential