drjobs Customer Care العربية

Customer Care

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching.
• Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat).
• Identify ways to personalize the experience of every customer, whenever possible.
• Achieve sales targets by maximizing all customer contact opportunities to provide product knowledge, increase units per transaction and sell across all channels.
• Deal with the most difficult customers in a quick, willing, and professional manner, aiming to turn negative situations into positive outcomes and using available resources to solve problems.

Employment Type

Full Time

Company Industry

Gold

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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