Sales & Marketing Coordinator

- Prepare all administration documents required by the Hotel Sales Team
- Attend to Telephone, Fax, email inquiries in a timely manner
- Coordinate all Fam Trips and Site Inspections as required
- Attend Monthly Sales Meetings
- Attend to all Sales Department mail and maintain a correspondence database
- Assist with direct mail campaigns
- Statistical collation on behalf of state (weekly)
- Maintain Filing systems (manual and electronic)
- Maintenance and management of database
- Assist with promotions where requested
- Organize Trade Shows, functions and exhibitions where applicable and advised by Superiors and carry out travel arrangements
- Assist with compilation of annual budgets, business plan and regular action plans
- Assist with tender submissions
- Stock control of collateral
- Coordinate and maintain supply of corporate gifts and promotional items
- Assist with the preparation of new products and services
- Work in line with business needs
- Is aware of the Credit Policy
- Is fully aware of Sofitel Standards
- Performs related duties and special projects as assigned
- To keep constant update on the Data Base of customers in liaise with Reservation / Revenue Manager & Director of Sales
- To maintain an updated data system on the Sales & Marketing System (OPERA) of Ground Handlers, DMC's, Conference Organizers, Incentive Houses & Venue finders.