Guest Relation Manager in Luxury Hotel in UAE, Abu Dhabi
Posted on :
29-07-2022
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Job Description
A Newly opened Luxury Hotel in Abu Dhabi, UAE is searching for team members to conduct brilliant operation.
Guest Relation Manager Responsibilities are:
- Providing exceptional service to guests
- Implementing plans to improve customer satisfaction
- Assisting with guests queries/disputes
- Resolving complaints effectively
- Handling the arrival and departure of guests
- Acting as a communication hub between guests and team members
- Informing guests about updates of services
- Providing reports to GM
Requirements
- Experience as a Guest Relations Manager
- Excellent customer service skills
- Knowledge of the hospitality industry
- Familiar with MS Office
- Great leadership skills
- Effective communication skills
- Vaccinated or not against vaccination
Benefits
- 1 year contract
- Salary 7000 AED + 250 AED Language Allowance + 250 AED Service Charge (from 3rd Month). In total 2040 $
- Tips
- Accommodation
- Visa
- Insurance
- Flight tickets
- Transportation
- Duty meal
- Uniform
- Trainings
Experience as a Guest Relations Manager Excellent customer service skills Knowledge of the hospitality industry Familiar with MS Office Great leadership skills Effective communication skills Vaccinated or not against vaccination
Employment Type
Full Time
Company Industry
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