Technical Support Engineer

Responsibilities:

• Prepare technical document to define the required maintenance scope for the large Gas Turbine and the required actions to solve the previously reported issues.
• Identify suitable service bulletins, modifications and recommendations for clients to improve their performance, availability, reliability and safety
• Utilize the global fleet experience to support internal & external customers.
• Present and discuss technical solutions during internal and external meetings.
• Provide EN support directly on site at Power Plants as and when required. Provide recommendations and advice to support the Field Service organization and ensure smooth outage execution.
• Active participation required during post outage reviews to identify possible Modification & Upgrade opportunities and to identify key lessons learnt for the future.
• Act as a key point of Contact / focal point for technical issues within the Country / Region. This could relate to outage interval extension, operational issues, commissioning, combustion tuning, performance tests, balancing, risk assessments and root cause analysis.
• Interact and reach out for support from a worldwide network of specialists and experts within Siemens Energy covering the Gas Turbines
• Customer 1st approach required at all times to focus on the requirements and demands from our customers across the Region.
• Promote a zero