Job Description
Essential Responsibilities
- Consolidation of Technical documentation to produce a format that is satisfactory to the customer.
- To translate customer requirements into the documentation package they receive as an output once a work order has been processed.
- To audit a technical record pack for completeness to ensure no missing documents or inputs are missing.
- The organisation and arrangements for making the final data set available to the customer for review.
- To take any issues the customer faces on technical documentation and to highlight these back to the site Quality team for review and amendment.
- To help facilitate the archiving and record storage solution once a work pack is completed.
- Providing historical records when requested to do so by customer teams for historical work orders.
- Helping to coordinate in process shop reports as and when required by the customer.
- To assist with data collection over common errors and working to improve the process of documentation standards for the customer working with production and quality departments respectively
Qualifications / Requirements
- Finished high school/ equivalent for region.
- Must have administrative experience including documentation review and processing.
- Proficient in MS Office Excel, Word and PowerPoint experience
- Experience with SAP (OASIS) preferable, however large alternate data systems (ERP's) also taken as experience for this role.
Desired Characteristics
- Humble: respectful, receptive, agile, eager to learn
- Transparent: shares critical information, speaks with candor, contributes constructively
- Focused: quick learner, strategically prioritizes work, committed
- Leadership ability: strong communicator, decision-maker, collaborative
- Problem solver: analytical-minded, challenges existing processes, critical thinker
- Good organizational skills, ability to manage high volumes of transactions. Attention to details for accuracy.
- Commitment and eager to learn, team player to perform the services and deliverables set out by the team.