IHG - INTERCONTINENTAL HOTELS GROUP

Performing different types of massages, beauty treatments, and wellness therapies Maintaining detailed records of massages, treatments, and therapies performed on each spa guest Communicating with guests during massages to adjust massage techniques as required Resolving More...

Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings More...

Bachelor's degree or equivalent qualification in related field Minimum 3-4 years’ experience in a similar role setting with direct supervisory experience over a revenue team Strong knowledge of business trends and Excel skills required

Foster and maintain strong relationships with clients, event planners, and organizations to generate and nurture catering leads Stay abreast of industry trends, competitors, and market dynamics to identify potential catering opportunities and maintain a competitive edge. Develop a More...

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements. Seeking verbal feedback from VIP guests on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with VI More...

Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we’re making the right first i More...

Greet and welcome visitors, ensuring a positive first impression. Manage check-ins and check-outs efficiently and accurately. Provide assistance and answer inquiries from visitors and guests. Maintain a clean and organized lobby area. Direct visitors to the appropriate person or More...

To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual. To take care of all restaurant bookings and prepare special requirements accordingly To assign table seating as per the reservation list to subordin More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and deve More...

Perform preventive maintenance on various hotel equipment and systems. Diagnose and repair mechanical, electrical, plumbing, and HVAC issues Respond promptly to guest requests for room repairs or maintenance issues Collaborate with other departments to ensure seamless coordinatio More...

Wellbeing Coordinator Coordinates with employees and utilizes employee feedback and available data to design, deploy, and evaluate effective wellbeing programs. Performs mediations to resolve workplace conflicts. Provides day-to-day administrative support, including HR correspondence, More...

Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies, corporate and MICE travel agencies) to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Creat More...

Support f in the daily operation and work in Butchery section Work according to the menus specifications Keep work area at all times in hygienic conditions according to the rules set by the hotel Control food stock and food cost in his section Prepare the daily food More...

Making every single meal a feast for the eyes and treat for the tastebuds Taking ownership for your workstation – keeping on top of supplies, equipment and waste Being cleaner than clean to meet or exceed local cleanliness and hygiene laws Helping with washing up a More...

Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into considerat More...