Guest Services Jobs in Ras Al Khaimah

Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques. Escort all guests to changing rooms, retail/relaxation area or next appointment. Greet all arriving and departing guests in treatment areas by name. Receive and respond t More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and develops p More...

Performing different types of massages, beauty treatments, and wellness therapies Maintaining detailed records of massages, treatments, and therapies performed on each spa guest Communicating with guests during massages to adjust massage techniques as required Resolving More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely respo More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks in the assigned place of work. To work in an environment of Team Work and lateral service. To be entirely flexible and More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements. Seeking verbal feedback from VIP guests on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with VI More...

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal More...

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal More...

To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the confidentiality of the information. To report any guest comment or complaint. To set-up inventory and monitor supplies and other commodities upon gue More...

The SPA Manager will establish, direct and maintain the standards of Spa’s etiquette and service in all interactions with guests and staff. Consistency and understanding when implementing Spa’s business objectives, as they relate to operations, finance, human resources, ma More...

Live and support Accor’s vision, ambition and purpose. Deliver highest quality service to exceed guest expectations. Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests. Maintain safe and healthy work environment by following fire, health and safety st More...

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries a More...

As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. A Food and Beverage Intern will also be required to manage guest queries. Specifically, you More...

Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the Hotel to the highest level Works proactively to improve guest satisfact More...

Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings More...

Do flower arrangements for public area, guestrooms, outlets, banquet functions and all areas of the hotel Fulfil guests' and customer’s flower order and arrangement needs. Fulfil guests’ special occasion’s decoration requests like birthdays, anniversary and e More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing essential s More...

o attend and handle all incoming and outgoing F&B reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image a More...