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Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Must Haves: 2-3 years of experience with website UX research 1-2 years of experience in an eCommerce environment Bachelor’s Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field. Web Analyti More...

Respond to a wide variety of guest requests by accurately essing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Supervises day-to-day performance of te More...

In this role, you will: Lead the End-to-End Transformation of HR processes: Conduct comprehensive reviews of recruitment, onboarding, offboarding, and other key touchpoints to identify opportunities for improvement. Champion Innovation: Research and implement cutting-edge solution More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Responsibilities: Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within y More...

Job Purpose: The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represen More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Supervise and lead a team of Guest Experience Agents, providing guidance and support. Ensure smooth operations of the front desk and guest services, maintaining high standards of service. Train new team members on front office procedures, guest service standards, and hotel policie More...

Previous experience in a customer service role, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Proficiency in operating telephone systems, including handling multiple lines and transferring More...

esponsibilities: Informing prospective clients about pertinent financial and emotional commitments. Consulting with new clients to gauge their difficulties and resources. Devising tailor-made treatment regimens and adapting these, as needed. Addressing concerns through talk ther More...

Responsibilities: Consulting with patients to understand their health concerns. Performing specialized tests to diagnose patients. Determining proper courses of treatment. Consulting with a patient's primary doctor. Analyzing patient historical data. Consulting with other More...

What you'll do You’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as dri More...

Job Summary • Recruits, trains, motivates and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. • Implements and understands hygiene and clea More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...

About the job About Us Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Sta More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Greet guests upon arrival assist with checkin procedures and provide information about hotel facilities services and local attractions. Act as a point of contact for guests throughout their stay addressing inquiries requests and concerns promptly and courteously. This may include arr More...

Greet guests upon arrival assist with checkin procedures and provide information about hotel facilities services and local attractions. Act as a point of contact for guests throughout their stay addressing inquiries requests and concerns promptly and courteously. This may include arr More...