Customer Support Specialist Jobs in Dubai

Key Responsibilities: Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and network-related issues. Troubleshoot, diagnose, and resolve complex technical issues through remote and on-site support. Utilize ServiceNow to log, track, and mana More...

Respond promptly to customer inquiries via phone email chat or inperson. Provide accurate information about products services and policies. Handle complaints provide appropriate solutions and follow up to ensure resolution. Maintain detailed records of customer interactions and trans More...

Position: Customer Service Representative Company Overview: Star Services LLC is a leading provider of customer service solutions in Dubai United Arab Emirates. With a strong commitment to excellence and a focus on providing exceptional service to our clients we have established ourse More...

Position Responsibilities: Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements. Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their s More...

Roles and responsibilities We are looking for a highly motivated and customer-centric individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the primary point of contact for our customers, providing them with excellent service and support. This role req More...

Roles and responsibilities We are seeking an enthusiastic and customer-focused individual to join our team as an Online Customer Specialist. In this role, you will be responsible for providing exceptional customer service and support to our online customers. You will play a vital rol More...

Responsibilities Serve as the main point of contact for customers, addressing their inquiries and providing solutions in a timely and professional manner. Build and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded. More...

Developing yourself in technical expertise and developing Hilti Store and Customer Service with basic technical competencies and processes. Driving cross functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation. P More...

Communication Conduct regular team meetings, one to one meeting with the team members to have a high level of communication culture. Information Security Maintain information security related to client, throughout the period of employment. As soon as possible, repor More...

Roles and responsibilities Action PMT tasks and ensure they are carried out according to standards (Maintenance manuals) and signed off, as well as ensuring PMT raised deficiencies are followed up to closure in a timely manner. Updates NDB, Charts, Checklist etc as required across More...

Roles and responsibilities The Support Engineer will provide effective technical assistance to our clients/employees and will provide back up and support to the IT manager. The position is responsible for installing, upgrading, and troubleshooting hardware and software systems. To su More...

Supporting the sales team with offer preparation Supporting the sales team and in close coordination with them on customer activities Providing order status update to customers by monitoring order progress through communication within factory Confidently leading and dealing with More...

Job Description Ivy Resource Group are currently looking to hire a Technical Support Engineer to join one our clients on a permanent basis in Gloucestershire. The Company Our client in a contractor who predominately work in the Telecommunications sector working in the Military, Gov More...

Key responsibilities Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, More...

Ensuring adherence to performance standards and operational protocols. Develop and manage patrollers' rosters based on city requirements and special events. Analyze performance data to manage and enhance patroller performance. Create and maintain comprehensive reports to More...

Key Responsibilities: Provide technical assistance and support to employees regarding computer systems hardware and software. Troubleshoot and resolve technical issues in a timely and efficient manner. Install configure and maintain computer systems and software. Monitor and maintain More...

Key Accountabilities: Team Leadership and Development: Lead and mentor a team responsible for internal support functions, including administrative support, data entry, document management, and general office operations. Conduct regular training programs to enhance the skill se More...

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. In this role you will be responsible for maintaining and troubleshooting IT infrastructure providing technical support to users and ensuring the smooth operation of hardware software and More...

Roles and responsibilities Our client is looking for a Customer Success Manager to be based in Dubai, UAE. Customer Success Managers (CSM) are critical in protecting daily and monthly service fees levels and growing revenue for existing customer relationships with individual prop More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring More...