Customer Relationship Management Jobs in Dubai

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

As the Head of Relationship Management & Ecosystem Engagement you will: Develop and oversee strategy and activities to cultivate strong relationships and networks among Fellows within the Core Fellowship and with external stakeholders in the tech industry. Lead the strategi More...

Roles and responsibilities 1. Customer Relationship Management Account Management: Building and maintaining strong relationships with key clients or customers. Customer Retention: Ensuring customers remain satisfied with services/products and minimizing churn. Personalized Servi More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring More...

Roles and responsibilities Our client is looking for a Customer Success Manager to be based in Dubai, UAE. Customer Success Managers (CSM) are critical in protecting daily and monthly service fees levels and growing revenue for existing customer relationships with individual prop More...

Roles and responsibilities A Customer Care Agent plays a critical role in ensuring customer satisfaction and providing assistance through various communication channels, such as phone, email, live chat, and social media. To excel in this role, there are several key skills required. H More...

1. Member and Lead Support: Answer incoming calls emails and other communication from members and leads offering information guidance and assistance tailored to wellness services. Ensure a high level of customer satisfaction by promptly addressing queries and re More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer ser More...

Monitoring and Expediting; Expediting, prioritization, dispatch process co-ordination. Regular monitoring of orders in coordination with respective Siemens Internal and external stake holders e.g. suppliers, freight forwarders to ensure timely delivery of customer orders. Notify t More...

Roles and responsibilities Customer Inquiries and Issue Resolution: Respond to customer inquiries via phone, email, live chat, or in-person, addressing questions about products, services, policies, or account details. Resolve customer issues, complaints, or concerns prompt More...

Eligibility Requirements Proven work experience as a Marketing Coordinator, Marketing executive or similar role with 2-5years of experience. UAE experience is a must. Knowledge of traditional and digital marketing tools Experience with research methods using data analytics sof More...

Roles and responsibilities Support the financial evaluation of new products or service concepts put forward by the Revenue Management function, through cost/ benefit analysis and financial scenario modelling, in order to provide visibility on expected levels of profitability. To a More...

Job Purpose To provide account administration and support to the Platinum Benefits team. Develop a detailed understanding of the Customer Journey with a focus on providing meaningful customer insights and analytics. Liaise with various internal and external stakeholders to support co More...

Roles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to su More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring More...

Roles and responsibilities 1. Communication Skills Verbal Communication: Clear and effective spoken communication is essential. CSRs must be able to articulate information clearly and professionally over the phone, in person, or through live chat. Written Communication: In many c More...

Roles and responsibilities A Sales Executive plays a crucial role in driving a company’s sales by developing relationships with customers, understanding their needs, and selling products or services to meet those needs. To be successful in this role, a variety of skills are req More...

Assist in developing and implementing the company's overall marketing strategy. Conduct market research to identify trends and target audiences. Create, write, proofread and manage marketing content (e.g., social media posts, email newsletters, website descriptions). Coordina More...

1. Sales Strategy Development: Formulate and implement effective sales strategies tailored to the freight industry. This involves setting sales targets, forecasting market trends, and identifying potential business opportunities. 2. Customer Relationship Management: Cultivate and More...

Job Purpose:SME plays a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected SMEs will increasingly become international and that FAB is better pl More...