Customer Advocacy Jobs in UAE

Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

Coordinate, adhere & implement Group Risk Management & Insurance Manual, which includes gathering and compiling of updated information / declaration of underwriting details. Draft the Request for Quotation related to insurance tenders, evaluation of insurance tender bids, t More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer ser More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Roles and responsibilities Key Accountabilities: Operations Manage and follow-up enquiries (general product info, proforma invoice/letter of credit, sample requests, product availability) Receive and process orders and managing the order-to-cash process Prepare full set of sh More...

Role descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing bu More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Roles and responsibilities The ideal candidate will have a strong understanding of MV Systems design principles, and applicable codes. Aware of Eaton’s Medium Voltage Switchgear and Grid Automation solution. Responsibilities include designing, analyzing, and implementing Utilit More...

Description Conduct comprehensive research on organisational design trends and innovations against local, regional and international benchmarksAnalyse data and generate actionable recommendations to optimise organisational structuresDevelop and maintain a repository of research findin More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

About the job Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support a More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals w More...

Responsibilities: Purchasing and maintaining vehicles for deliveries. Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict More...

Roles & Responsibilities · Achievement of section sales target · Preparation and servicing of standard sized portions and cuts as per customer requirement · Provide direct and indirect customer service to customers · Monitors stock level, ordering, receiving of stock, wastage and More...

Attends to all patrons request and enquiries Ensures security of cash, ticket stub and equipment in Reel Cinemas. Performs duties in Box Office, Concessions, retail, coffee shop, lounges and ushering. Operates automated ticketing system. Assists in acknowledgement of delivery an More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...