Contact Information Jobs in Dubai

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Roles and responsibilities Lead the preparation of technical and commercial proposals for digital delivery services, including detailed levels of effort and risk mitigation strategies for RFPs. Serve as the primary interface with key client accounts for the delivery of digital ser More...

Proven experience (5+ years) in sales, preferably within the technology or cybersecurity sector. Strong understanding of cybersecurity solutions, including network security, endpoint protection, firewalls, encryption, and compliance. Excellent communication, negotiation, and pres More...

Monitor the operation and security of all computer hardware and ensure that it is operating properly Serve as primary contact for all servicing of computers, printers, etc. Maintain a sufficient inventory of all office and computer supplies Maintain all hardware and software logs More...

Roles and responsibilities The department of Information Technology in the College of Engineering and Information Technology (CEIT) at Ajman University invites applications for a full-time Assistant / Associate Professor in Information Systems to start in the Fall of 2023 / 2024. Ca More...

This is a great opportunity to join a global company that is growing in the Middle East. This role will have the opportunity to provide technical assistance and support the end-users within the business. The IT Support Specialist will be required to respond to users enquires and t More...

About the Role: As an IT Trainee (or Intern), you will be responsible for: Ensure efficient deployment of standard business processes & applications Deploy standard business processes & applications within sites and shared services. Train & support business users. More...

Day-to-Day Responsibilities: Responsible for the development, implementation and overall direction of the assigned university area/initiative/program, including fiscal/budget management. May be responsible for developing policies and academic research/programs for a center, instit More...

Roles and responsibilities Develop and manage a comprehensive security program focused on securing infrastructure, products, and customer data. Oversee the development and enforcement of security policies, incident management processes, and risk mitigation strategies. Collaborate More...

Position Responsibilities: Analyze aeronautical data based on external navigational sources. Create and update digital aviation products with relevant aeronautical data. Ensure the quality, accuracy and timeliness of data. Resolve customer queries and clarify data with provid More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

Must-haves 2 years experience in ESRI ArcMap and demonstrate knowledge in Esri GIS Bachelor's degree in related field Proficient in MXD building, spatial queries and spatial analysis Utility industry knowledge Quick learner and ability to complete tasks with minimal supervisi More...

Job Description: The Digital Information Coordinator will play a crucial role in delivering the engineering digital transformation initiatives ensuring the EMEA business unit remains at the forefront of technological advancements in the region. This role requires a proactive individua More...

Establish an appropriate and cost-effective 3-5 years technology strategy in line with the Emirates Group IT Strategy, Integrate IT strategy into the defined business area to ensure full exploitation and alignment for the Group’s best interest. Manage the complexity resultin More...

Bachelor’s degree / Operations Management or equivalent. Experience in management, operations, and leadership skills. Is a proficient user of MS Office and MS Project – AutoCAD is an added value. Meticulous and detail oriented while does not lose focus of the big pict More...

Roles And Responsibilities Proactively identify gaps to detect potential intrusion attempts, data exfiltration, lateral movement Seek out indicators of compromise and update security devices such as Firewalls, Web Application Firewalls, Email Gateway, SIEM etc Develop custom d More...

Develop and implement IT strategies and initiatives to support overall business objectives. Manage IT projects, ensuring they are delivered on time, within budget and to quality standards. Oversee the daily operations of the IT department, including managing the help desk and ensuring More...