Contact Centre Agent Jobs in UAE

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate an More...

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product PBX System including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and oth More...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle More...

Guest Service Centre Agent / Telephone Operator (Emiratization Program)Front Office Traders Hotel Qaryat al Beri Abu DhabiWe have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communica More...

Closing date: 14/06/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 60531Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest cal More...

RoleProject Manager (BilingualEnglish & Arabic)Role TypeOutsourced Full Time OnSite Long TermClient ProfileGovernment EntityLocationDubai UAEBenefits: Visa or Work permit (if own visa) medical insurance yearly vacation ticket and end of service benefit (gratuity) for self only.Job More...

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest cal More...