Contact Center Agent Jobs in UAE

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered gue More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

Duties and Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. More...

The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality and are genuinely interested in mee More...

We are looking for a highly motivated and customerfocused Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls assisting customers with inquiries and providing excellent service to ensure customer satisfaction.Key More...

The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality and are genuinely interested in mee More...

Job responsibilities:The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards by accepting ownership for effectively solving customer issues complaints and inquiries and by keeping customer satisfaction at the More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

The Role As a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests.This service must be sincere warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever pos More...

Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personlized services to loyalty program members More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

Roles and responsibilities English and Arabic – Good Written and Spoken Must hold 2-4 years of experience in Call Center background SECTION II: KEY RESPONSIBILITIES Handle all calls and deal efficiently with all upset or challenging customers. Administer all issues and More...

We are URGENTLY looking for an Hindi/Urdu & English speaker for a Call Center position with the following qualifications: - Can communicate in both English & Hindi/Urdu languages. - With customer service work experience - Willing to work in shifts - Can join immediately! • *Job Types More...

Speaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and dis More...