Complex Reservations Agent Jobs in Dubai

Bring your passion for hospitality and guest experiences to our team where youll help our guests start their journey with a smile. Lets make every booking unforgettable together! THE MISSION Be the Booking Guru: Manage reservations like a pro ensuring every guest feels special from th More...

Roles and responsibilities A Guest Experience Agent is a hospitality professional who plays a central role in ensuring guests have a positive, memorable, and seamless experience during their stay at a hotel, resort, or similar establishment. They are responsible for handling guest in More...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests More...

Roles and responsibilities As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent contributes to the first impressions of our Gue More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity ar More...

Position Type Non-Management Position Summary Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. More...

Roles and responsibilities Job Description How does your working day look like … Anticipate and meets guests’ needs and requests, ensuring complete guest satisfaction. Recognizes all repeat and important guests. Establishes and develops personal guest contact, pro More...

Roles and responsibilities The Manager - Business Development for the retail sector, specializing in hypermarkets and supermarkets, is responsible for driving the growth and expansion of the company’s retail footprint. This role focuses on identifying new market opportunities, More...

Roles and responsibilities Job Description How does your working day look like … You’ll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation. You'll demonstrate high product knowledge about the hotel More...

We are seeking a professional and customerfocused Reservation Agent (Arabic speaker) to join our team at SO/ Uptown Dubai. As a key member of our reservation department you will be responsible for handling incoming calls and inquiries in a friendly efficient and detailoriented manner More...

Please note that this is not an exhaustive list of everything that needs to be done.  Within this the key responsibilities for this position are:Clearly understand the concept of guest services center being the one point of contact for guests.Ensure adherence to :Proper and promp More...

Speaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and dis More...

The RoleAs a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests.This service must be sincere warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever possible. More...

Whats in it for you:Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests requirements and inquiresActivel More...

Consistently offer professional friendly and engaging serviceHandle guest concerns and react quickly logging and notifying proper departmentsBe part of Guest Services team while ensuring all service standards are followedAttend regularly scheduled departmental meetingBalance oper More...

Qualifications & Experience Customer Service. Call Centre : 1+ Year 10 Years Schooling Or Equivalent 10 years schooling or equivalent. Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. PC based skills to operate Wi More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or Diploma in Hospitality Management is an asset. Fluency in Englis More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...