Regional Academic Services Consultant

We believe in the power and joy of learning

At Cengage Group our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion engagement and discovery

Our business is driven by our strong culture and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs benefits and initiatives that are integrated into the fabric of how we work every day. To learn more please see Regional Academic Services Consultantis a meaningful role that ensures that our flagship English Language Teaching programs are implemented consistently and effectively by customers across the region. This role supports regional sales and marketing goals to deliver training support product promotion and implementation and ensure long-term customer success.

Our ambition is that every classroom experiences the National Geographic Learning promise to bring the world to the classroom and the classroom to life through their chosen program.

What youll do:

Program Implementation & Training

• Provide training and ongoing support to key customers to ensure strong results with National Geographic Learning programs
• Develop and deliver professional development and training for flagship programs delivered in-person and at scale through multiple formats
• Leverage existing global training and implementation materials while creating and sharing new resources as needed
• Consult with customers to support successful program implementation
• Develop new materials and content including resources such as lesson plans and correlations to support successful implementation at key accounts

Collaboration & Best Practices

• Support sales colleagues with curriculum needs product-customer fit and opportunities for program implementation and sales support including support with documentation and proposals.
• Represent the company at customer events speaking on product and relevant educational topics that are aligned with company goals.
• Deliver effective internal training and support to our sales teams and business partners in the region.

Continuous Improvement & Research

• Collect customer and partner feedback to improve onboarding training curricula and services.
• Use global standardized qualitative and quantitative tools including surveys and interviews to measure the effectiveness of training.
• Find opportunities for efficacy studies and other research to refine training materials and provide content for marketing and promotion.

Skills youll need:

• Degree educated or equivalent experience
• Experience educating or training with a strong background in English Language Teaching with a deep understanding of classroom practice.
• Ability to deliver training in both face-to-face and online formats.
• Skilled at tailoring content to diverse audiences.
• A collaborative mentality.
• Strong communication skills.
• The ability to partner effectively with sales marketing and academic colleagues are essential.
• Proactive adaptable and motivated to ensure customers achieve long-term success with National Geographic Learning programs.

Cengage Group EMEA is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race national origin religion sex sexual orientation genetic information disability age veteran status and any other classification protected by applicable federal state provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process please contact us ator at1 .

About CengageGroup

Cengage Group a global education technology company serving millions of learners provides affordable quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years we have enabled the power and joy of learning with trusted engaging content and now integrated digital platforms. We serve the higher education workforce skills secondary education English language teaching and research markets worldwide. Through our scalable technology including MindTap and Cengage Unlimited we support all learners who seek to improve their lives and achieve their dreams through education.