Service Advisor and Warranty Coordinator Associate
نُشرت في :
26-09-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Job Summary (List Format):
- Serve as the primary point of contact for customers regarding service product information and warranty inquiries.
- Manage and process warranty claims in compliance with company and manufacturer guidelines.
- Verify warranty coverage and maintain accurate documentation of service history parts and repairs.
- Collaborate with the technical team to assess validate and coordinate warranty repairs.
- Schedule repair appointments monitor service timelines and provide customers with status updates.
- Coordinate technician workload with the service department to maximize efficiency.
- Assist customers with parts identification and ordering ensuring correct components are provided.
- Work with inventory staff to ensure parts availability for service and warranty needs.
- Prepare and deliver detailed operations reports on service activity warranty claims and customer feedback to management.
- Stay current on latest engine technologies and product specifications to give accurate service advice.
- Work closely with technical staff to ensure accurate diagnoses and service recommendations.
Minimum Qualifications:
- Bachelors degree in a related field.
- Experience in marine engine or automotive service industry.
- Understanding of engine systems for troubleshooting and service advice.
- Familiarity with Mercury Marine products and warranty procedures.
- Proficiency with SAP ERP for service warranty and inventory management.
- Serve as the primary point of contact for customers regarding service product information and warranty inquiries.
- Manage and process warranty claims in compliance with company and manufacturer guidelines.
- Verify warranty coverage and maintain accurate documentation of service history parts and repairs.
- Collaborate with the technical team to assess validate and coordinate warranty repairs.
- Schedule repair appointments monitor service timelines and provide customers with status updates.
- Coordinate technician workload with the service department to maximize efficiency.
- Assist customers with parts identification and ordering ensuring correct components are provided.
- Work with inventory staff to ensure parts availability for service and warranty needs.
- Prepare and deliver detailed operations reports on service activity warranty claims and customer feedback to management.
- Stay current on latest engine technologies and product specifications to give accurate service advice.
- Work closely with technical staff to ensure accurate diagnoses and service recommendations.
Minimum Qualifications:
- Bachelors degree in a related field.
- Experience in marine engine or automotive service industry.
- Understanding of engine systems for troubleshooting and service advice.
- Familiarity with Mercury Marine products and warranty procedures.
- Proficiency with SAP ERP for service warranty and inventory management.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
