We are seeking a professional and customer-focused Protocol Agent / Hostess to join at a 5-star hotel in Dubai. As a Protocol Agent / Hostess will be the first point of contact for dignitaries guests and partners ensuring a welcoming and seamless experience aligned with international protocol standards at high-level events official functions and VIP engagements.
Responsibilities:
- Greet and assist VIP guests ensuring a seamless and personalized experience
- Manage event logistics including seating schedules and guest transitions
- Ensure all interactions adhere to international and cultural protocol standards
- Anticipate guest needs and offer personalized recommendations
- Work with hotel departments to ensure flawless service during VIP events
- Represent the hotel with impeccable grooming and conduct
- Handle Guest Lists: Manage RSVPs and confidential guest information
- Distribute event briefs and ensure all stakeholders are informed
- Advise guests on local customs and etiquette for a respectful experience
Requirements:
- Minimum height: 170 cm
- Experience in hospitality customer service protocol or event coordination
- Excellent communication and interpersonal skills
- Fluent in English; additional languages are a plus
- Strong attention to detail and organizational skills
- Professional appearance and grooming
- Comfortable working in fast-paced high-profile environments
- Flexible with working hours including evenings weekends and holidays
Salary & Benefits:
- Basic Salary: AED 5000 (USD 1530 / EUR 1170)
- Monthly service charge high tips
- Accommodation provided
- Tax-Free Salary
- Annual Travel Tickets
- Medical Insurance
- Meals on Duty & Transportation