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حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيLine of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
Senior AssociateJob Description & Summary
At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management technology and process optimization to deliver high-quality services to clients.Company Overview
PwC Overview:
At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 152 countries with more than 328000 people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services
PwC Middle East Overview:
Established in the region for over 40 years PwC Middle East employs over 10000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond
Corporate Culture & Working Environment:
Our culture is one of inclusivity and care where we respect each other and our differences. Its one that supports collaboration teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo bringing new ideas to the table
As PwC staff you will have the chance to collaborate across level line of services and global network. Not only in terms of work get involved too in firm-wide events
Line of Service and Overview:
Managed Services is the delivery and execution business within PwC providing operational solutions for clients. It brings the best of PwCs advisory capabilities our technology expertise and our operational delivery to help clients solve complex problems
Job Details
Job Summary:
What does this role aim to achieve in the firm/what impact does the role create
The Managed Services (MS) Sales and Solutioning Senior Analyst plays a critical role in supporting the go to market strategy pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar (Finance Procurement HR). The role bridges pre-sales activities solution design proposal development and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.
Roles and Responsibilities:
Daily tasks and delivery expectation
Solution Design & Development
Assist in shaping and tailoring managed services solutions that address client requirements
Develop functional and technical solution components including workflow process automations SLAs governance structures and org models
Support development of pricing models aligned to profitability targets and delivery capabilities.
Proposal and Bid Management
Contribute to bid strategy and develop solution content for proposals e.g. value proposition approach staffing models SLAs etc.
Coordinate with internal teams to ensure alignment with delivery risk and pricing stakeholders
Sales Enablement & Client Engagement
Participate in client discovery sessions to gather requirements and present solutions
Develop marketing collateral and thought leadership to support sales discussions
Build reusable solution components and contribute to the MS solution knowledge base
Market & Competitive Intelligence
Conduct market research and competitor benchmarking to inform solution differentiation.
Maintain knowledge of industry trends emerging technologies and best practices in managed services.
Operational & Delivery Alignment
Liaise with delivery teams to validate feasibility cost and resource implications of proposed solutions
Assist in the transition from sales to delivery including handover documentation and stakeholder alignment
Expected Skills:
Specific learned abilities or technical skills
Strong analytical and problem-solving skills; ability to assess and structure complex solutions
Excellent PowerPoint skills with ability to storyboard and develop executive-ready slides
Excellent Excel skills and ability to independently model complex solutions
Effective communicator with strong writing and presentation skills
Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
Experience in managed services shared services or global business process outsourcing
Experience developing proposals for corporate services solutions (Finance Procurement HR)
Understanding of managed services solutions & pricing structures a plus (FTE-based output-based consumption-based)
Expected Competencies:
Values behaviors & attitude
Can-do attitude and willingness to learn and develop
Ability to be agile and thrive in a high pressure environment
Required Language Skills:
Proficient in written and spoken English and Arabic
Minimum Education and Specific Qualification:
Bachelors degree in Business Engineering Technology or related field
Years of
Experience:
46 years of experience in an international managed services shared services or global business outsourcing organization or Big 4 firm
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Outsourcing Claims Performance Management Communication Complaint Management Compliance Auditing Compliance Review Contract Review Corrective Actions Creativity Customer Data Management (CDM) Customer Due Diligence Customer Handling Data Entry Data Quality Data Quality Assessment Delivery Excellence Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
IC
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