JOB PURPOSE:
- Role holder is assigned to oversee and guide third-party support teams on cards based in FAB office.
- To ensure daily reports are sent to third party partners on cards achievement
- To ensure the payments are reconciled & payments take place based on SLA agreed with Vendor cards & loans.
ACCOUNTABILITIES:
Supervision of Subordinates:
- Report generation & MIS to third party vendors
- Provide data for Ops Risk Internal Audit. KRI Ops Risk to complete within TAT
- Analyzing and keeping track of legal agreement and contract signoff from internal and external stakeholders
- Provide staff list to BI for vendor incentive payments
- New vendor sales/support staff ID creation post training & visa information availability.
- BTL collateral check with vendor partners on regular basis.
- Prepare sales performance & raising discrepancy with concern team
- Prepare vendor performance ad-hoc reports as per business requirement
- Work with vendor support staff to reduce application returns.
- Training guiding and supervising new support staff for day to day activities.
- Reconcile and publish MIS to internal and external stakeholders.
- Provide business comparison Report on regular basis.
Job Specific Accountabilities / KPIs:
- Report generation & MIS to third party vendors
- Performance monitoring & payout to vendors based on SLA
Qualifications :
Minimum Qualification
- Bachelors Degree Finance Banking or a related major field of study.
- At least 3 years of experience in consumer banking in similar role
Minimum Experience
- Good communication skills.
- Good understanding of banking industry trends in the local market.
- Good market awareness of products range.
- Good analytical skills
Remote Work :
No
Employment Type :
Full-time