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Laundry Manager

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1 وظيفة شاغرة
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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

  • To supervise outsourced laundry services for quality and standard procedures
  • To ensure all the equipment utilized in the laundry is well setup and maintained and the related instructions and cycles are well adapted and followedup
  • To ensure a correct and economical use of all the chemicals and that the formulas are respected
  • To ensure a proper storage of the chemicals respecting the environmental procedures
  • To maintain the linen and laundry par stocks
  • To ensure laundry staff has a full knowledge of all the textiles and their proper care
  • To constantly check the linen uniform for cleanliness and defects and to recommend replacement if necessary
  • To maintain constant linen flow to the floors and the outlets
  • To ensure proper distribution of all articles and efficient handling of guests managers and employees uniforms
  • To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity report
  • To assist laundry and housekeeping operations during daily peak hours
  • To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed
  • To ensure uncompromising levels of cleanliness and maintenance through each employees responsibility
  • To maintain complete and readily accessible files
  • To continuously study and evaluate the operations and procedures to increase revenue and productivity
  • To ensure proper handling of lost and found items
  • To participate in monthly inventories
  • To follow up daily check lists
  • To ensure a proper use of the telephone etiquette as per Rixos standards
  • To call the Assistant Executive Housekeeper/ Executive Housekeeper for advice in serious cases or if an approval is required
  • To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel
  • To manage any guest complaint in a professional manner by owning it resolving it to the guest satisfaction and recording it
  • To ensure a proper coverage and supervision of the Laundry at all times
  • To respect schedules terms and deadlines as agreed with the Management
  • To ensure that all team members are updated with the latest administrative organizational operational or other changes and news
  • To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity
  • To share daily activity highlights with the Assistant Executive Housekeeper and / or Executive Housekeeper including internal and external guest opportunities
  • To assist in fulfilling administrative responsibilities and monitoring activities
  • To be an ambassador of the Laundry and of the hotel in and outside the work place
  • To assist in interviewing potential candidates and in new employees integration in liaison with the HR Department
  • To create an atmosphere of high morale and a happy working relationship among the staff
  • To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction
  • To ensure trainings and regular refresher courses are conducted and attended as scheduled

Qualifications :

  • 35 years of experience in a laundry management role especially in a hospitality setting is commonly required.
  • Operational Expertise: Knowledge of laundry equipment fabric care and stain removal processes
  • Attention to Detail: Precision in inspecting laundry items and maintaining quality standards
  • Budgeting and Cost Control: Ability to manage laundry costs inventory and ordering supplies
  • Health and Safety Compliance: Knowledge of sanitation safety protocols and best practices
  • Customer Service: Ability to interact with hotel guests if necessary ensuring highquality service
  • Proficiency in laundry machinery and understanding of the latest laundry technology
  • Inventory Management Software skills
  • Knowledge of green initiatives or environmentally friendly practices in laundry
  • Chemical knowledge
  • Leadership and Team Management: Ability to supervise train and motivate laundry staff


Additional Information :

What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
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