Excursion Manager
نُشرت في :
03-12-2024
صاحب العمل نشط
1 وظيفة شاغرة
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الوصف الوظيفي
Date Posted:291124
Position: Excursion Manager
Job Location: Dubai
Candidate Must be in UAE
Key Responsibilities:
- Excursion Planning & Coordination:
- Design and develop a variety of tourism packages and excursions catering to different customer interests (e.g. adventure culture luxury nature).
- Conduct thorough research on potential excursion locations activities and cultural events within the UAE.
- Supplier & Vendor Management:
- Establish and maintain relationships with local suppliers tour guides transportation services and other stakeholders.
- Negotiate contracts and service agreements ensuring competitive pricing quality service and adherence to safety standards.
- Evaluate and monitor supplier performance regularly.
- Team Leadership:
- Lead and manage a team of tour guides and excursion staff providing them with training performance evaluations and support.
- Ensure all team members have comprehensive knowledge of the excursions customer service practices and safety protocols.
- Customer Experience:
- Oversee customer feedback and ensure any concerns or issues are addressed promptly and effectively.
- Tailor experiences for different customer segments ensuring satisfaction and repeat business.
- Safety and Compliance:
- Ensure all excursions comply with local regulations safety standards and environmental guidelines.
- Ensure regular safety audits and risk assessments of excursion locations and activities.
- Ensure that all necessary licenses permits and insurance coverage are in place for excursions.
- Budgeting & Reporting:
- Prepare and manage budgets for excursions ensuring profitability and costeffectiveness.
- Report on excursion performance and recommend improvements to senior management.
- Marketing & Promotion:
- Collaborate with the marketing team to promote excursions through various channels (e.g. online platforms brochures travel agencies).
- Stay updated on tourism trends to suggest new excursion packages that cater to evolving customer preferences.
Qualifications & Skills:
- Education: Bachelors degree in Tourism Management Hospitality Business Administration or a related field.
- Experience: Minimum of 5 years of experience in the travel and tourism industry with at least 2 years in a management role.
- Proven experience in organizing and managing excursions or tour operations in the UAE or a similar market.
- Skills:
- Strong leadership communication and interpersonal skills.
- Indepth knowledge of the UAEs tourism landscape including popular destinations activities and cultural landmarks.
- Proficiency in Microsoft Office Suite and excursion management software.
- Strong problemsolving and conflict resolution abilities.
- Fluency in English (Arabic is a plus).
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
