Bell Attendant

Join our Team

• Work with a team that boasts of employee diversity of 36+ nationalities and which is built on mutual respect, collaboration, excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.
  

Responsibilities

Reporting to the Front of the House Manager, Bell Attendant will work in coordination with the Concierge, Front Desk and Hotel Ambassador team to ensure all guest requests are fulfilled in a timely manner. He will also work closely with the Valet parking, Doorman and Limousine drivers to ensure a flawless guest experience.

• Escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation. The ability to handle a guest room change request.
• The ability to assist departing guests with luggage, transportation requirements, etc.
• The ability to store and retrieve guests luggage and belongings.
• The ability to answer telephones, deliver messages, packages, flowers, etc. to their guest rooms.
• The ability to help maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas.
• The ability to keep the Concierge well-informed as to any guest problems, special requests, complaints, etc. The ability to maneuver luggage carts, heavy and awkward crates around the hotel.
  

Requirements

• College education and one year of luxury hotel work experience.
• Strong guest service experience
• Ability to work well and maintain organization in a fast paced environment
• Requires knowledge of the ability to operate computer equipment.
• Excellent ability to read and speak and write English.
• Knowledge of International language is an added advantage
  

What Do We Offer

• Work Authorization.
• Competitive tax free salary, service charge, tips.
• End of service gratuity.
• Complimentary full board living accommodation in a high quality, well-resourced staff housing.
• Vibrant fitness facilities including gym and swimming pool.
• Free transportation to and from work.
• Medical and life insurance.
• Paid annual leave
• Paid home leave tickets
• Social and sporting events
• Learning & Development Programmes
• Career opportunities and international transfer
• And more...