Are you looking for a stimulating and dynamic job in Waterloo? If you would like to be part of a team that believes in your potential and part of a great company that will help you advance in your career, this is the job for you! We are currently looking for a Scanning Clerk (MFCJP) for one of our clients in the insurance industry.
What is in it for you:
Salary of 16$/h
Contract for 6 months
Full-time 37.5 hours per week
Our client is in the TOP 100 Employers in Canada
Dynamic and professional environment
Responsibilities:
Provide the Business Units electronic images on a timely basis.
Open, prepare, and sort mail received for digital imaging and processing.
Analyze the content of the documents to identify what Business area/work type it belongs to.
Apply the appropriate tracking methodology for specific mail streams and processes.
Perform document scanning responsibilities on high-speed scanners.
Troubleshoot imaging issues directed from Business Unit processing areas.
Provide the appropriate level of QC and excellent quality customer service and acts as a liaison between Office Services and the Business Unit customers.
Maintain a consistent workflow by setting priorities and working within tight deadlines to meet all Service Level Agreements, which in turn directly impact the ability of all Business Units to process their work.
What you will need to succeed:
Experience operating office equipment and ability to trouble shoot minor hardware and software issues.
Excellent customer service skills and communication skills (verbal and written).
Strong organizational and time management skills for a high volume, deadline-driven environment.
Critical attention to detail and accuracy and ability to recognize a wide variety of documents.
Works well independently as well as in a team environment.
Ability to manage fluctuating volumes of work and to set short term priorities.
Proven knowledge of all BU doc types, and forms recognition.