Salesforce Administrator

Responsibilities:

• Key member of the team responsible for the design, implementation and administration of marketing and service Cloud platform.

• You will be working directly with the marketing, brand, PR and finance teams to define and implement scalable solutions across our lead, opportunity, and sales processes.

• We are in the process of consolidating all operations on an omnichannel platform based on Salesforce Commerce, Marketing and Service.

• You will play a leading role in bringing innovative solutions to transform the ways we drive value from our Salesforce platform.

• Perform ongoing daily administrative tasks for Marketing, Service and Commerce cloud.

• Sync data from different Salesforce modules.

• Build insightful reports, use data in decision-making process and help stakeholders to optimise solutions.

• Translate business requirements to technical specifications and implement tailored solutions.

• Configure business process managed through Marketing and Service Cloud.

• Configure, run triggers and API calls within the Salesforce platform.

• Support our business team through configuration and maintenance of Salesforce platform.

• Perform application updates and audits to ensure the proper functioning of the system.

• Be recognised as a techno-functional expert in Salesforce cloud domain.