وظائف مراكز الاتصال في الامارات

ABOUT US As a leader in luxury retail in the Middle East Al Tayer Groups retail division Al Tayer Insignia hosts a portfolio of some of the worlds best luxury brands in the fashion jewellery home and department store categories. Complementing its position in luxury retail Al Tayer Ins المزيد...

مؤهل: شهادة الثانوية العامة أو أي درجة بكالوريوس مع جواز السفر الإماراتي ودفتر العائلة مع الخبرة الإدارية - مرغوب فيه

Must Haves: 1+ years of call center support or digital chat support experience Google Chrome experience Ability to work remotely with access to strong, reliable high-speed internet Ability to navigate high-stress situations that include topics such as sexuality, gender identity, المزيد...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth المزيد...

About the job Job Title: Microsoft Team leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and acco المزيد...

Responsibilities As a Medical Claims Contract Administrator, your key responsibilities will include Managing and processing new enrollment applications, ensuring all necessary documentation is received, and data is accurately entered into our system. Providing top-notch custom المزيد...

Primary Responsibilities Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. Consult with customers and provide additional solution in the form of up-selling NRTC's products and services. Troubleshoot voice, data, video and con المزيد...

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process & Technical Support ExecutiveFresher/ExperienceCandidate having 0-8 year of experience in Sales, Voice processAny Graduate fresher OR Under المزيد...

Our client a top financial institution is currently seeking Project Manager to support their technology team. Position ObjectiveProvides project management of call centre solutions/ application developments. Roles and Responsibilities: Manage project developments and system enhanc المزيد...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also re المزيد...

MNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary المزيد...

Additional Skills & Qualifications: 2 years of helpdesk/call center experience Basic problem-solving skills Understanding of Microsoft Office Comfortable working in a fast-paced environment with little supervision Experience troubleshooting devices and software Experienc المزيد...

قائد المنتج لأعمال العمليات والصيانة، مما يوفر تطويرًا ونشرًا متسقين لحل Wood. يشرف على جميع المجالات في المشاريع الصغيرة و/أو مجموعة فرعية/الانضباط في المشاريع الكبيرة مسؤول عن الصحة والسلامة والقيادة البيئية لضمان الامتثال لقواعد ولوائح السلامة لتقليل الإصابات الصناعية وتلبية ال المزيد...

MNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary المزيد...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also re المزيد...

Core Responsibilities Actively sell/cross-sell asset and liability products to new and existing customers Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit Receive and process customer request المزيد...

درجة البكالوريوس في العلوم أو التسويق أو الأعمال أو المجالات ذات الصلة. 2-3 سنوات من الخبرة السابقة في مركز اتصال خارجي أو منصب مبيعات ذي صلة. مهارات استماع ومبيعات قوية بما في ذلك مهارات التفاوض المالي، والتعامل مع الاعتراضات، والتصرف التنافسي، وحل المشكلات، وما إلى ذلك. الكفاءة في ب المزيد...

خبرة لا تقل عن 12 عامًا في إدارة مراكز الاتصال، مع سجل حافل بالنجاح في الإشراف على العمليات الداخلية والخارجية. خلفية قوية في الإستراتيجية الرقمية وتعزيز تجربة العملاء، بشكل مثالي بالتعاون مع الفرق الرقمية. الخبرة في تحسين العمليات والأتمتة والذكاء الاصطناعي والأدوات الرقمية الأخر المزيد...

يجيب العملاء من خلال أي من قنوات الاتصال مثل (المكالمات والدردشة ورسائل البريد الإلكتروني) وفقًا لإرشادات القسم والعمل على توفير الاستجابة والخدمة المتميزة. -مسؤول عن التواصل مع المتصل لفهم طبيعة المشكلة. توجيه استفسارات العملاء وطلباتهم وقضايا الدعم على الفور إلى الوحدات المعنية لاتخ المزيد...

Company: Confidential Position: Business Intelligence Analyst Education: Bachelor’s Degree holder Experience: 2-3 yrs of experience in Data Analytics, Business Process Re-engineering able to relate at least 1-2 analytics project delivered in a lead role with the benefit im المزيد...