وظائف مراكز الاتصال في الإمارات

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ المزيد...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Responsibilities: Unloading equipment from trucks and setting up venues for events, including chairs and building stages. Working as ushers and ensuring that seating arrangements adhere to fire code regulations. Operating cash registers. Working under the instructions of an Eve المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

Job Description Roles & Responsibilities We are hiring - Cantonese Speakers - Customer Service Representatives! Location: Dubai, UAE Salary: 8,000-9,000 AED Provide exceptional customer service in Cantonese to customers. Handle customer inquiries and resolve issues in a timely a المزيد...

Job Requirement : -Should have a strong communication skills -Answering calls from customers professionally and responding to customer inquiries and complaints. -Experience in Emails and Chats in Professional and timely manner. -Identify customers’ needs, clarify information, rese المزيد...

We offer Fulltime contract in a prestigious semigovernment hospital in Abu Dhabi. Professional development opportunities within the healthcare field. Supportive and teamoriented work environment.Benefits Permanent and Fulltime job Immediate incorporation المزيد...

We are urgently hiring " Team Leader - Call Center(Female preferred) " with below mentioned details: Experience : Atleast 6 months 1 year experience as a Team Leader in call center, Telesales background. Languages : Proficient English and Arabic(Both mandatory) Job Location : Abu Dhab المزيد...

Full job description Job Description: Work closely with the team, motivating and coaching them Hosting 1-2-1’s and team meetings Keeping up to date with business development and new product lines Manage day-to-day line activities, prioritize and make risk/impact assessments within ex المزيد...

The Role Requirements : Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s. You have المزيد...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

إدارة الفريق: قيادة ودعم فريق من وكلاء مركز الاتصال. مراقبة الأداء: تتبع وتحليل مقاييس الأداء، وتقديم الملاحظات والتدريب. التدريب والتطوير: إجراء جلسات تدريبية لتعزيز مهارات ومعرفة الوكيل. ضمان الجودة: ضمان تفاعلات عالية الجودة مع العملاء والالتزام بسياسات الشركة. حل المشكلات: معالجة المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. المزيد...

درجة البكالوريوس في أي تخصص - خبرة لا تقل عن 5-7 سنوات في مركز الاتصال مع خبرة لا تقل عن 3 سنوات في إدارة فرق مركز الاتصال مهارات التفكير التحليلي والنقدي ممتازة. القدرة على قيادة المبادرات الإستراتيجية لتعزيز الكفاءة وتجربة العملاء والفعالية مهارات ممتازة في إدارة الفريق والتخطيط وال المزيد...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo المزيد...