Zendesk Jobs in Dubai

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

We are seeking a motivated and customerfocused L1 IT Support Specialist to provide firstline technical assistance to users. The role involves troubleshooting IT issues escalating complex problems to higher support levels and ensuring efficient operations of IT systems.Key Responsibili More...

Roles and responsibilities 1. Customer Relationship Management Account Management: Building and maintaining strong relationships with key clients or customers. Customer Retention: Ensuring customers remain satisfied with services/products and minimizing churn. Personalized Servi More...

Roles and responsibilities A Customer Care Support professional is responsible for providing assistance to customers before, during, and after their purchase or service experience, ensuring satisfaction and loyalty. They handle inquiries, resolve complaints, provide product or se More...

Roles and responsibilities Support and maintain the Embassy network in accordance with the PWS/SOW. Provide help desk support to staff and subcontractors as required. Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. Accounts may include More...

Roles and responsibilities Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Takes responsibil More...

Roles and responsibilities A Telephone Operator plays a key role in managing phone communications within a company or organization. This role involves answering calls, directing them to the appropriate departments or individuals, handling inquiries, and ensuring smooth and efficient More...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

Roles and responsibilities 1. Communication Skills Verbal Communication: Clear and effective spoken communication is essential. CSRs must be able to articulate information clearly and professionally over the phone, in person, or through live chat. Written Communication: In many c More...

Roles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to su More...

Roles and responsibilities Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Takes responsibil More...

Roles and responsibilities As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the &lsquo More...

Roles and responsibilities Position summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office. More...