Telephone Handling Jobs in UAE

Roles and responsibilities A Telephone Operator plays a key role in managing phone communications within a company or organization. This role involves answering calls, directing them to the appropriate departments or individuals, handling inquiries, and ensuring smooth and efficient More...

Company Description OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. WHY WORK FOR ACCOR? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand More...

Experience Having an experience in similar position for at least 12 months with a great deal interpersonal skills and physically fit. Skills and Knowledge Strong Communication skills (verbal, listening, writing) Innovative Pro-active and reliable Able to work alone a More...

responsibilities such as: • Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure gues More...

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Adv More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Roles and responsibilities As a Telephone Operator Agent, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard More...

• Achieve positive outcomes from Guest queries in a timely and efficient manner • Accept and deliver all messages correctly and promptly for both Guests and management • Ensure all wake up calls take place at the correct time • Demonstrate knowledge of all hotel facilities and service More...

Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications You More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Written and verbal communication skills in English Able to develop rapport with Colleagues and Management staff Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote po More...

Roles and responsibilities Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Takes responsibil More...

Full job description Receiptionist is required to work in our office in Abu Dhabi City. Candidate should have excellent command over english language. Candidate should have excellent computer skills. Excellent Personality and telephone handling skills. Job Types: Full-time, Perman More...

Roles and responsibilities Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Takes responsibil More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valu More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...