Service Desk Jobs in Dubai

About Us At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own se More...

Roles and responsibilities Job Description How does your working day look like … Anticipate and meets guests’ needs and requests, ensuring complete guest satisfaction. Recognizes all repeat and important guests. Establishes and develops personal guest contact, pro More...

Desired Skills and Experience: 2-3+ years with troubleshooting web-based applications Proven expertise with positive customer service, communication, and problem solving skills Versed in MS Office products Must work Eastern Time hours Nice to Have Skills and Experience E More...

Handling of overall ITAM policies and procedures Maintaining the inventory tracking system and processes Maintaining updated records of all relevant contracts Vendor database management and reporting Supervise Onsite Physical Verification of IT Assets Liaising with Service Desk More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Responsibilities Greet and welcome guests. Answer questions and address complaints received. Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels e More...

Sustainable Performance We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit. Respect We are connected with the world, and to others. We enjoy the mix o More...

We are hiring Front Desk ReceptionistMales and Females both can applyAsian Nationality can ApplyBelow are the Job Responsibilities:*Ensure that Reception Supervisors are kept fully aware of any relevant feedback from guests and or other departments*Deals with any complaint taking acti More...

Qualifications Proven experience as a help desk technician or other customer support role. Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to More...

For the position: Technical Help Desk Engineer Work location: Dubai Contract duration: 12 months (extendable) required ss: Strong help desk experience Strong experience with ticketing tool Certificate (any certificate)

Our client is an equipment service provider for oil and gas construction and facilities management firms in the GCC. They pride themselves on their commitment to safety reliability and exceptional customer service. As they expand their operations they are seeking a dynamic and experie More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

Roles and Responsibilities: Team Leadership: Supervise mentor and motivate the hire desk team to achieve individual and collective goals. Conduct regular performance reviews and provide constructive feedback. Customer Service: Ensure the team delivers exceptional customer serv More...

Someone who is focused with a keen sense of urgency and mentally agile to manage in a dynamic and challenging environment, someone who can maintain a composed demeanor and shows empathy while handling multiple guest requests . Primary Location AE-AZ-Abu Dhabi Organization Andaz Ca More...

Roles and responsibilities Job Description How does your working day look like … You’ll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation. You'll demonstrate high product knowledge about the hotel More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Job Overview: We are seeking a friendly and organized Front Desk Administrator to be the first point of contact for our clients and visitors. The ideal candidate will manage the front desk operations, assist with administrative tasks, and ensure a welcoming atmosphere. Key Responsib More...

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or Diploma in Hospitality Management is an asset. Fluency in Englis More...