Service Desk Analyst Jobs in Dubai

Case Management/ Resolution (Measurement: Service Level Agreement/ Turn Around Time) Customer Focus / Collaboration (Measurement: Survey / Customer / Stakeholder Feedback) Data Integrity (Measurement: Quality check/ Maintain Confidentiality/ SAP Entries) Service Excellence / Team More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Meeting with the management team to assess and define the system requirements. Analyzing network data and infrastructure to determine inefficiencies and problems. Developing and designing network architecture and computer systems infrastructure. Overseeing the More...

Responsibilities: Analyzing financial data. Researching macroeconomic and microeconomic conditions. Preparing accounting and other required reports and projections based on the analysis performed. Evaluating capital expenditures and asset depreciation. Establishing and evaluati More...

Responsibilities: Analyzing past operations' results and performing variance analyses. Identifying and analyzing trends and forecasts and recommending improvements to the business processes. Researching market trends, conducting surveys, analyzing data from competitors, and a More...

Responsibilities: Inspect and implement health and safety regulations in commercial and residential properties. Coordinate with local police and ambulance service departments. Monitor and maintain vehicles, equipment, hydrants, and water supplies. Manage and extinguish forest or More...

vPreparing weekly copper and/or cobalt market summary reports to be internally circulated as part of the ‘Market Review’ publication Assisting in presenting market updates to senior management at Marketing Committees, as well as at other internal meetings as necessary. A More...

Convert business requirements into systems requirements, help to formulate scope and objectives for solutions, assess cost, time and resources, define the priorities Identify the optimal mix of solutions to achieve business objectives to properly assess risk and impact of solutions More...

Implement Global Outsourcing global initiatives into the region, working with central and other regional SME’s to build mechanisms for successful launch. Define, prioritize and plan regional projects aligned to Global and Regional CS programs. Secure multi-disciplinary resour More...

Development of data collection processes and data management systems Designing of queries, compiling of data, and generation of reports in e.g. MS Access and Excel Supporting leadership team on how to interpret data trends as needed Prepare and publish reports on inventory quality More...

Pull and model data from our data lake and Google Analytics to create quantitative models of business trends and measure impact of online sales growth initiatives Load and perform data validation procedures/checklist for performance data on assigned programs and data migrations Docu More...

Own the development and maintenance of new and existing artifacts focused on the analysis of requirements, metrics, and reporting dashboards. Partner with operations/business teams to consult, develop and implement metrics, automated reporting/process solutions, and process improvem More...

At Amazon, you will define your goals, exceed them, and set new ones. If you're insatiably curious and always want to learn more, then you've come to the right place. We continuously grow and improve. We want to you to feel welcomed, included and valued right from the star More...

Responsibilities: Analyze and investigate complicated insurance claims to help prevent fraud. Perform detailed site inspections. If necessary, provide well-informed court testimonies. Review and process new claims reports and court verdicts.

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...