Service Center Agent Jobs in Abu Dhabi

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

We are URGENTLY looking for an Hindi/Urdu & English speaker for a Call Center position with the following qualifications: - Can communicate in both English & Hindi/Urdu languages. - With customer service work experience - Willing to work in shifts - Can join immediately! • *Job Types More...

Roles & Responsibilities Client Communication: Handle a high volume of calls while maintaining professionalism and effective communication. Provide accurate and up-to-date information about properties, rental rates, amenities, and market trends. Address client/owner inquiries and More...

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of More...

Responsibilities:Team Supervision:Lead supervise and support the Guest Service Center team to ensure smooth and efficient operations.Train and mentor new and existing team members ensuring they follow proper telephone etiquette and service standards.Call Management:Oversee the ha More...

Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company servic More...

This role is a key position for the delivery of process innovation and continuous improvement initiatives across GBS. The role will play an important role in helping to foster a culture of sustainable change through the creation and implementation of CSI plans and processes. More...

About the Role: The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office and within the limits of the established hotel policies and procedures who oversees and directs all aspects of the guest relation functions to achieve th More...

The Guest Service Agent is responsible for providing exceptional service to guests ensuring a pleasant and memorable experience at Emirates Park Zoo & Resort. This role involves welcoming guests handling requests resolving concerns and offering assistance in various aspects of the More...

Researches and develops solutions for standard software and hardware questions, issues, problems and failures. Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well a More...

Job Description Roles & Responsibilities We are hiring - Cantonese Speakers - Customer Service Representatives! Location: Dubai, UAE Salary: 8,000-9,000 AED Provide exceptional customer service in Cantonese to customers. Handle customer inquiries and resolve issues in a timely a More...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled effic More...

About the Role: The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office and within the limits of the established hotel policies and procedures who oversees and directs all aspects of the guest relation functions to achieve th More...

Roles and responsibilities Review reconcile and process import / export documentation and customs entries for assigned accounts including all entry types prepared according to regulatory requirements. Identify and complete transactions that require special handling or expediting t More...

Review rental applications, conduct background checks, and verify tenant references. Assess tenant suitability and communicate recommendations to property owners. Conduct property tours for prospective tenants, highlighting features and answering inquiries. Provide accurate informatio More...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all as More...

Basic Purpose: To answer all incoming calls from the outside and channel them as appropriate. To reply to all guests’ inquiries for accommodation and restaurants availability. To articulate the description of the hotel and explain the features to maximize finalizing the boo More...

Roles and responsibilities 1. Communication Skills Verbal Communication: Ability to communicate clearly and professionally over the phone or in person. Written Communication: Proficient in drafting emails, responding to inquiries, and documenting bookings. Active Listening: Unde More...

Job Description Plan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may effect t More...

Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the group Maintain fluency with the Accor Live Limitless Loyalty Progra More...