Phone Etiquette Jobs in Ras Al Khaimah

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. To follow the linen and uniforms laundry flows and to respect the established cycles and instructions. To have a full knowledge of all the textiles and their proper care. To use all t More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Receives work assignment and supplies from Supervisor, signs for the key in key-log (received and returned) and is responsible for the key in his/her possession Cleans the lobby, dust/mops floors, dusts furniture, wipes tables, polishes brass, clean ashtrays, disposes garbage and c More...

 To attend all laundry and drycleaning operations following the hotel standards and procedures.To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.To have a full knowledge of all the textiles and their proper care.To use all the m More...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, su More...

Maintain complete knowledge of: -Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range, and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP’s Scheduled in-hou More...

Roles and responsibilities A Front Office Administrator is responsible for carrying out the daily administrative work of the Front Office Department to deliver an excellent guest experience while providing administrative support. What will I be doing? As a Front Office Administrato More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

To oversee the Club Millesime operations, including the butler service, ensuring that the hotel standards and procedures are fully known and followed. To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility. To ensure appropria More...

Tea Service & Guest ExperienceProvide expert guidance to guests on tea selections brewing methods and food pairings.Conduct personalized tea tastings and ceremonies to enhance the guest experience.Ensure the highest standards of tea preparation presentation and service.Engage with More...

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, regist More...

To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hote More...

Conducting interviews and doing a full cycle of recruitment activities including collecting  references check preparing Offer letters and communicating with the candidates.Coordinate with the PRO to obtain employee visas and manage the arrival process of new employeesFacilitate t More...

Conducting interviews and doing a full cycle of recruitment activities including collecting  references check preparing Offer letters and communicating with the candidates.Coordinate with the PRO to obtain employee visas and manage the arrival process of new employeesFacilitate t More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands More...

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and More...