Business Manager Operations

• Representing the agency as the first point of contact for prospective clients; understanding their needs and objectives and presenting this back to the senior team.
• Managing and completing detailed prospective Requests for Information (RFIs) and Requests for Procurement (RFP).
• Supporting the refinement and roll-out of the agency new business development process. Managing the lead capture process, qualifying and prioritizing opportunities.
• Tracking agency wins and losses and review performance; conversion rate and costs.
• Building solid relationships with procurement, vendors and distributors, as well as communications teams.
• May be required to shape, manage and train in the new business process.
• Ensuring that there is no conflict of interest in working with a potential client.
• Working with the teams and finance to ensure all budgets are in line with scopes of work and realistic based on market and company knowledge.
• Partnering with the marketing lead on all efforts relating to events, awards and case studies.
• Partnering with the resourcing and senior leadership team on all efforts relating to staffing projects, new wins and existing client remits.
  
  

Knowledge & Skills

• At least 7 years’ experience within an agency environment – Middle East experience in a hybrid communications and operations role would be a bonus.
• Advanced written and spoken English, as well as Arabic is necessary.
• Proven business development experience.
• Proficient in all Microsoft Office applications, namely Powerpoint and Excel.
• Excellent analytical, problem-solving, and decision-making skills.
  
  

WHAT’S IN IT FOR YOU?

• An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry, who will nurture, challenge and enable you.
• We offer hybrid work environment where you can work from home 2x in a week.
• Big potential for personal growth, training, and further development of skills
• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
• A huge variety of virtual learning and development resources to support your personal and professional growth.