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You will be updated with latest job alerts via emailWould you like to change the future of the hearing aid industry and make a difference in the life of hearing-impaired people
GN enables people to Hear More Do More and Be More driven by deep understanding and commitment to customers unique needs innovation leadership and commercial & eco-system excellence. We leverage the synergies between its medical professional and consumer competencies and drive growth by delivering uniquely and increasingly individualized customer experiences in our products and solutions. GN addresses medical professional and consumer segments with solutions that improve quality of life facilitate communication and enhance business and personal productivity. Our Hearing Aids brands (ReSound Beltone Interton) are all based on the groups core engineering expertise and technologies. We develop and manufacture innovative and intelligent audio and video communications solutions that are marketed and sold in around 100 countries across the world.
We are looking for an enthusiastic colleague to act as PRODUCT AND AUDIOLOGY TRAINER on the GN Hearing brands Resound Beltone Danavox Interton and carry out trainings externally towards distributors and internally towards the Distributor Sales addition you should continuously collect and select available information and materials; and develop an appropriate portfolio of product training tools and materials to be used in Distributor Sales. Together with Regional VP Sales Managers Marketing Managers Product Managers (PM) and Customer Care you will play a substantial role in maintaining a close relationship with distributors and in strengthening customers trust in our company and products. Main job duties/responsibilities
As a procuct & audiology trainer you will be responsible of:
Training to customers product managers sales and fitting teams onsite and online
Product training: product portfolio features unique selling points competitive aspects
Sales training (dispenser to end-user): train distributors to give end-users the best possiblecustomer experience recommend the best audiological solution for hearing-aid users withexcellent counselling techniques - Also upselling to a higher price segment.
Fitting software training
Audiology training: mainly related to hearing instrument fitting fitting process andend-user counselling but also diagnostics and verification
Be a role model for how we wish our distributors teams to present our products in theirmarkets and motivate customers to market our products
Customer support
Technical support and problem solving regarding product software fitting and audiology issues
Speaker and product specialist at customers events seminars and conferences
Provide product related sales and demonstration tools and materials
Extended responsibilities
Establish and foster relationship and communication with opinion leaders in the markets
Identify initialize and supervise trials and studies in distributor markets where results can leadto a positive marketing effect in the corresponding market and/or serve as marketing tools forGN Hearing across markets
Ideally the candidate should have:
BSc of Audiology or related Acoustic study Master degree is a plus.
Experience in training and presenting with a multinational firm.
Minimum of three years of Audiology product training experience within multinational firm witha demonstrated track record and over-plan performance.
Minimum of five years related work experience in Audiology field.
Experience of the Hearing Aid market place in the region is a plus.
Networking with KOL within the region is a plus.
Skills/Competencies
Self-starter with pragmatic approach; Comfortable in dynamic environment.
Must be able to demonstrate deep understanding of the customer to drive challenge and pushthinking.
Excellent presentation and communication skills with a proven track record of training anddemonstrating product knowledge
Excellent interpersonal communication team oriented ability to deal with wide diversity of peoplerespect different value and cultural differences.
Fluency in English and Arabic is a must and French is a big plus.
Travel Required:
Approximately 50% travel required within region.
Location:
You will be based in Dubai.
We encourage you to apply
Even if you dont match all the above-mentioned skills we will gladly receive your application if you think you have transferrable skills. We highly value a mindset motivation and energy that aligns with our core values to not only ensure success for you but for your team and the wider GN organization as well.
We are dedicated to an inclusive recruitment process
All applicants will receive equal consideration for employment. As such we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Should you have any special requirements for the Interview please let the hiring manager upon accepting invitation to interview.
How to apply
Use the APPLY link no later than 22 October. Applications are assessed on a continuous basis so dont wait to send yours.
On a time crunch Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying quick and easy.
Join us in bringing people closer
GN brings people closer through our leading intelligent hearing audio video and gaming solutions. Inspired by people and driven by innovation we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.
We hope you will join us on this journey and look forward to receiving your application.
#LI-GNGroup
Full-Time