Bell Attendant
Posted on :
12-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
How does your working day look like
- Greet and welcome guests with a warm friendly and professional demeanor ensuring a positive first impression.
- Assist guests with luggage ensuring timely and efficient handling to and from rooms.
- Escort guests to their rooms when necessary ensuring they have all the information needed for their stay.
- Ensure that all luggage is tagged stored and delivered in a timely and efficient manner.
- Regularly inspect luggage storage areas to ensure they are clean organized and safe.
- Handle and store guests packages with care ensuring they are delivered promptly to the recipient.
- Bike and Trolley Maintenance & Cleaning:
- Ensure that all hotel bikes are clean in good working condition and ready for guest use.
- Regularly inspect clean and maintain trolleys to ensure they are in excellent working condition and polished daily.
- Ensure that the lobby and driveway are kept clean organized and welcoming for guests.
- Provide coverage for the hotel driveway greeting guests upon arrival assisting with luggage and helping with the smooth flow of vehicles.
- Support the valet team by directing traffic efficiently ensuring safe and organized vehicle management.
- Ensure all guest interactions are positive warm and personalized focusing on creating lasting memories and providing exceptional service.
- Greet guests before they greet you ensuring a proactive approach to service.
- Use positive body language and maintain an approachable friendly demeanor at all times.
- Ensure that the hotel lobby entrance luggage storage areas and driveway are kept spotless and welcoming.
- Ensure all equipment (luggage trolleys bikes etc.) is clean in good working condition and polished as per the hotels cleanliness standards.
- Administration & Record-Keeping:
- Ensure accurate documentation for luggage storage deliveries and guest messages as per hotel standards.
- Keep updated on daily operational information including occupancy arrivals departures VIP guests and any special requirements or services.
- Assist with the training of new team members showing best practices for luggage handling guest interactions and maintaining a welcoming environment
- Actively contribute to a positive team culture ensuring a collaborative environment that enhances overall guest satisfaction.
- Ensure that all health safety fire and hygiene policies are followed in all tasks.
- Adhere to hotel procedures regarding guest privacy security and the safe handling of personal information.
Qualifications :
Your personality counts more than your CV
- Youve gained experience in a similar role and can speak English fluently
- You can inspire your fellow staff just as you can inspire your guests. On top of this you know your way around town and always have tips for partying up your sleeve.
- Youre a doer and even if you do it wrong sometimes you openly admit it.
- Youre not just bringing your abilities but also your character.
- You have good written & spoken English language skills. Additional language i.e. Russian Spanish German Chinese or any other international language is preferred.
- Youre highly trained on guest relations and communication in a luxury hospitality environment.
- You project smiling helpful and friendly attitude towards colleagues and guests and provides a courteous and professional service at all times as per 25hours standards.
- Stay fully informed about the hotels services amenities local attractions and daily events to provide accurate up-to-date information to guests
- Offer personalized recommendations about hotel offerings including room types amenities facilities restaurant menus and daily events.
- Be knowledgeable about local attractions activities and dining options helping guests make informed decisions about things to do during their stay.
Additional Information :
Additional Information
Whats in it for you
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
