DescriptionWhy work at Oracle
- Join a global workplace where you can make an impact.
- We offer competitive salaries and exciting benefits along with flexible and remote working to suit your lifestyle.
- Get access to development opportunities that can advance your career an Employee Assistance Program to support your mental health and core benefits such as medical life insurance and access to retirement planning.
- Be yourself in an inclusive culture where employee resource groups champion our diverse communities.
What youll do
Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud Annual Recurring Revenue (ARR) -- that provides functional and technical Enterprise Resource Planning (ERP) solution sustainment to drive continuous NetSuite improvement and value.
- Gain a thorough understanding of your assigned customers strategies challenges and long
and short-term goals. - Consult with and provide advice and guidance to your customers on how to unlock value from their NetSuite Solutions based on your knowledge of their business as if you were an extension to their own team.
- Identify and deliver functional improvements for your assigned customers NetSuite with other engagement team members including the Engagement ManagerTechnical Consultants Solution Architects and the Support team to ensure delivery of yourcustomers priority change initiatives.
- Understand expected business outcomes and deliver within an agreed budget and timeframe.
- Work with a variety of customers from those with newly implemented base solutions to the large multi-national strategic accounts.
ResponsibilitiesSkills and Qualifications needed:
- Previous relevant experience in application centric functional or technical roles.
- Experience in one of these vertical markets: Warehouse Distribution Retail Manufacturing Finance Software Services
- NetSuite or competitive cloud-based Enterprise Resource Planning (ERP) software solution experience.
- Proven creativity the ability to develop and present new ideas and conceptualize new approaches and solutions
What well offer you
- A competitive salary with exciting benefits
- Flexible and remote working so you can do your best work
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as medical life insurance and access to retirement planning
- An inclusive culture that celebrates what makes you unique
Life at Oracle and Equal Opportunity
An Oracle career can span industries roles Countries and cultures giving you the opportunity to flourish in
new roles and innovate while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen we are committed to an inclusive culture that celebrates and values diverse insights and perspectives a workforce that inspires thought leadership and innovation.
At Oracle we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds perspectives and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application interview process and in potential roles to perform crucial job functions.
Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.
Level - IC4
Required Experience:
Manager