Bell Attendant
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
- To be a Heartist of the Front Office and the hotel in and outside the work place.
- Provide a personal service to all the guests fully aware and following the hotel standards and procedures.
- Ensure that the privacy of the guests and the confidentiality of the information is respected.
- Ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.
- To properly use the supplies equipment and to ask for requisitions accordingly.
- Assist the drivers valet parking and doormen in the daily activity.
- Manage any guest complaint in a professional manner by owning it resolving it to the guest satisfaction and recording it.
- Call the supervisor or manager for advice in serious cases or if an approval is required.
- Read and update the logbooks and to ensure a proper handover between the shifts.
- Strictly respect the keys handling procedures.
- Respect schedules terms and deadlines as agreed with the Management.
- To be aware of the hotel outlet timings and promote the internal activities and events.
- Attend a daily line up briefing with the Concierge team to recapitulate tasks and activity.
- Share daily activity highlights with the supervisor including internal and external guest opportunities.
- Report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- Provide friendly courteous and professional service at all times.
- Maintain good working relationships with all colleagues.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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