Sr. Manager Sales Operations & Strategy
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Job Description
Role Summary
Were hiring for one of the most mission-critical leadership roles in our commercial engineSenior Manager Sales Operations & Strategy. This is not a background role; this is the structural backbone and control tower of the UAE food sales org directly influencing P&L delivery sales team productivity strategic execution and performance culture. Youll act as the trusted operator to the Director of Sales work directly with regional leadership and serve as the key enabler for our commercial success.
This role demands sharp strategic thinking high ownership and hands-on execution across multiple high-impact domainsfrom sales OKRs to P&L management strategic project leadership to team capability building.
Whats On Your Plate
What Youll Own
1. Commercial Performance Governance
Own the sales OKR and KPI lifecyclefrom quarterly target setting and MPR/WPR alignment to bonus payout execution and variance analysis.
Lead and evolve weekly and monthly performance reviews with Sales Partner Ops Marketing and Regional driving accountability and commercial alignment.
Unearth insights proactively with the primary objective of enabling systematic and scalable unlocks across process revenue and resourcing
2. Sales Strategy & Execution Engine
Design and deploy national go-to-market interventions across the funnel (for eg. Cold Start Price Parity MQI Inventory Health and Ad Revenue).
Collaborate with city sales leaders to orchestrate pipeline hygiene improve sales funnel conversion and reduce leakage across IC levels.
3. NCR P&L Ownership
Fully accountable for NCR revenue performance tracking margin-impacting levers identifying white-space and proactively escalating risks.
Work closely with finance and analytics to ensure accurate forecasting margin visibility and scenario planning.
4. Operational Excellence
Identify and resolve bottlenecks across BAU sales ops workflows (e.g. Salesforce cleanups account hierarchies onboarding SLAs).
Simplify automate and elevatefrom process fixes to systemic tools adoption (e.g. AMC tPro workflows downranking).
5. Strategic Projects & Product Co-Ownership
Drive the development and execution of UAE-led innovations like AMC tStar Cold Start Automations and partner app enhancements.
Serve as the local business voice in regional product builds from ideation to roll-out ensuring alignment with UAE needs.
6. Data Fluency & Decision Infrastructure
Build and lead with data: Leverage Salesforce Tableau and Excel to create dashboards identify gaps and tell stories with numbers.
Champion a quantification-first mindset across the commercial org (80% data-led decisions).
7. Stakeholder & Influence Leadership
Be the bridge between UAE Sales and Regional / DH stakeholderscollaborating across Product Finance Strategy and Ops.
Influence upwards and across with structured thinking high EQ and business clarity.
8. Team Leadership & Capability Building
Lead a high-performing team with a strong emphasis on coaching skill-building and ownership development.
Empower city teams with structured tools training and clarity to execute smarter faster better.
Qualifications :
You Bring
812 years in sales strategy commercial operations or general managementpreferably in high-growth tech consulting or marketplaces.
Proven experience owning and driving P&L outcomes performance systems and large-scale cross-functional initiatives.
Exceptional planning analytical and problem-solving skillsyou see around corners and act ahead of the curve.
Comfortable navigating ambiguity and shifting priorities while maintaining high standards and crisp execution.
Strong working knowledge of Salesforce Tableau Excel and storytelling through data.
A builders mindsetyou dont just manage systems you evolve them.
What Sets You Apart
You operate at the intersection of strategy and hustle: intellectually sharp yet execution-focused.
You create order out of chaosyour work doesnt just deliver results; it builds future-proof structures.
Youre a trusted operator and strategic thought partnercomfortable challenging ideas aligning stakeholders and influencing decisions.
You grow peopleby raising the bar coaching for performance and giving your team room to lead.
This is not a support function. This is a seat at the table.
If you thrive in high-ownership environments and want to shape the future of one of the largest commercial machines in the region this is your role.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
