Digital Account Director
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Job Description
We are seeking a strategic and resultsdriven Digital Account Director to lead and grow client relationships by delivering exceptional digital marketing solutions. The ideal candidate will have a proven track record of managing highprofile accounts driving digital strategy and leading crossfunctional teams. This role requires a blend of leadership creativity and technical knowledge to ensure client satisfaction and business growth.
Key Responsibilities:
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Serve as the main point of contact for key clients managing expectations and ensuring high levels of satisfaction.
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Lead the development and execution of integrated digital strategies across channels including SEO SEM social media content display advertising email marketing and web development.
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Manage a team of digital account managers executives and creatives to deliver campaigns on time and within budget.
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Analyze campaign performance and provide actionable insights to improve results and achieve client KPIs.
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Drive account growth by identifying new opportunities upselling services and expanding the agencys scope.
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Collaborate with creative media and technology teams to ensure strategic alignment and flawless delivery.
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Prepare and present strategic proposals campaign performance reports and quarterly business reviews to clients.
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Stay current with digital marketing trends platforms and technologies ensuring innovative solutions are proposed and implemented.
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Develop annual plans and forecasts in collaboration with finance and senior leadership.
Qualifications and Skills:
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Bachelors degree in Marketing Business Communications or related field (Masters preferred).
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7 years of experience in digital marketing including at least 3 years in an account director or senior clientfacing role.
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Proven experience managing digital campaigns and large client portfolios.
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Strong understanding of digital channels (PPC SEO social programmatic web analytics).
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Exceptional client service communication and presentation skills.
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Strong project management skills with the ability to multitask and prioritize.
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Leadership experience with the ability to inspire mentor and grow a team.
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Datadriven mindset with proficiency in tools such as Google Analytics SEMrush Facebook Ads Manager etc.
Preferred Qualifications:
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Experience in an agency environment.
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Familiarity with CRM and marketing automation tools.
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Google Ads and Meta Certifications are a plus.
Employment Type
Full Time
