Project Manager Mobile Workforce Management (MWFM) Implementation
Location: Abu Dhabi
Position Overview:
A leading utilities provider in the UAE is seeking an experienced Project Manager to lead the endtoend implementation of a Mobile Workforce Management (MWFM) solution specifically overseeing the deployment of ServiceMax. Candidates with strong backgrounds in ServiceMax or similar MWFM platforms within the utilities sector will also be considered.
The ideal candidate will bring a combination of technical knowledge stakeholder management skills and project delivery expertise to ensure successful implementation adoption and integration of the mobile workforce solution across the organization.
Key Responsibilities:
Project Planning & Leadership
Develop and manage the overall project plan for MWFM implementation
Ensure alignment between business needs vendor capabilities and IT infrastructure
Define project scope objectives deliverables milestones and risk mitigation plans
Stakeholder Engagement
Act as the primary liaison between business units IT vendors (including ServiceMax) and external partners
Facilitate stakeholder workshops steering committee updates and change management communications
Solution Delivery Oversight
Oversee the implementation of the MWFM platform ensuring it meets the functional requirements of field operations and service teams
Ensure seamless integration with ERP CRM GIS and asset management platforms (e.g. IBM Maximo SAP Oracle CC&B)
Manage data migration system configuration user acceptance testing (UAT) and golive support
Vendor & Team Coordination
Coordinate efforts between internal teams and external system integrators or ServiceMax consultants
Provide direction to business analysts technical teams and field operations staff
Quality & Change Management
Drive adoption of the solution through effective training and stakeholder engagement
Monitor project performance against KPIs and manage change requests as needed