drjobs Telephones Operator - Hilton Abu Dhabi Yas Island العربية

Telephones Operator - Hilton Abu Dhabi Yas Island

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1 Vacancy
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Job Location drjobs

Abu Dhabi - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What are we looking for

Telephones Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

  • Positive attitude and good communication skills especially on the telephone
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a customerfocused industry

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Telephones Operator accepts delivers and responds to Guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.

What will I be doing

As a Telephones Operator you will accept deliver and respond to Guest and management messages enquiries and emergencies using their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:

EOE/AA/Disabled/Veterans

Employment Type

Full-Time

About Company

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