Cluster Sales Manager
Posted on :
08-05-2025
Employer Active
1 Vacancy
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Job Description
The Role
- Under the general guidance and supervision of the Cluster Director of Sales and Marketing implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.
- To develop in conjunction with the Cluster Director of Sales & Marketing structures timely achievable personal business plan.
- To drive manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel.
- Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls telephone calls entertainment)
- Maintains a high level of exposure for the hotel through direct sales telephone and written communications.
- Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts management for a comprehensive client servicing achieving targets and maximum productivity.
- Provide service that is sincere warm and enthusiastic ensuring guests & colleagues satisfaction at all times.
- Take time to familiarise yourself with all guests and colleagues and be committed to service excellence.
- To promote efficiency confidence courtesy and an extremely high standard of social skills.
- To generally promote and ensure good interdepartmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- Maintains the highest standards of professionalism ethics and attitude towards all hotel guests clients and Heartist.
- Maintains professional business confidentiality.
- To adhere to Company and Hotel rules and regulations at all times.
- Flexible to adapt to sudden increase in working hours as per business needs.
Qualifications :
- Proven experience as a Sales Manager preferably in the hospitality industry.
- Strong understanding of F&B operations and Sales strategies.
- Excellent communication and negotiation skills.
- Ability to build and maintain relationships with clients and stakeholders.
- Creative and strategic thinker with a proactive approach.
- Strong organizational and time management skills.
- Bachelors degree in Business Administration Marketing Hospitality Management or a related field.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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