Restaurant Manager

The Role

• To promote efficiency confidence courtesy and an extremely high standard of social skills.
• To generally promote and ensure good interdepartmental relations.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
• To comply with any reasonable request made by management to the best of your ability.
• To take time and get to know the guests and to be committed to service excellence.
• To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.

Key Deliverables and Responsibilities

Planning & Organizing:

1. To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times and under the guidance of the F&B Manager.
2. To recommend hiring promotions and dismissal to the F&B Manager.
3. To be involved in planning of promotions beverage purchases and pricing under the supervision of the F&B Manager.
4. To assist the F&B manager to short list the new potential staff members for development.
5. To participate actively in the creation of new drinks snacks and improve presentations to achieve the overall objectives and propose variations to the F&B Manager.
6. To assist the F&B Manager in any task outlined/detailed by him/her.

Operations:

1. To ensures proper maintenance and cleanliness of all areas of the Outlet.
2. To ensure sanitary conditions according to Health codes and Hotel standards.
3. To supervise the daily operation under standards fixed by Hotel Management and F&B Manager.
4. To advise and consult with F&B Manager and Head Bartender with regards to service bar matters.
5. To supervise all bar personnel constantly observing attitude towards colleagues and guests.
6. To ensure correct handling of equipment to minimize breakages and losses.
7. To inspect all areas daily before opening according to fixed standard checklist and ensures full adherence of the closing duties.
8. To enforce and maintain all policies and procedures under the guidance of the F&B Manager.
9. To prepare requisitions for beverages condiments general supplies and guest supplies taking into consideration established par stocks.
10. To report any equipment failures/problems to the Maintenance Department.
11. To pass any maintenance requests to the Maintenance Department.
12. To participate in any Training/Developments schemes as recommended by senior management.
13. To constantly be aware of the beverage cost of sale.
14. To provide consumption data for purchasing purposes in correlation with Head Bartender.
15. To maintain standards specification for all beverages/food & cocktails under the guidance of the F&B Manager.
16. To adhere to fixed grooming standards as per Hotel & Outlet policy.
17. To replace the F&B Manager on her absence as fully in charge of the bar operation.
18. To assist the F&B Manager in ensuring that full respects of dress code and entrance procedures are fully adhered to.
19. To assist the F&B Manager in ensuring that sound and lighting levels are always adhered to as per fixed standards.
20. To inspect all fridges and bar stores to check expiry dates on all items.
21. To observe opening and closing hours of the bars according to the law and company standards.
22. To ensure correct control of beverage to avoid wastage and spoilage in correlation with Head Bartender.
23. To perform any other duties assigned by the F&B Manager.
24. To carry out an internal induction and training course in liaison with the F&B Manager when a new member of the Bar and Service staff arrives.
25. To have a complete understanding of and to adhere to Accor policy relating to Fire Hygiene Health and Safety.
26. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.

Administration:

1. To assist check with the following reports:
2. Overtime & extra hours consumed monthly Daily log book Other expenses control sheet Time schedule weekly Vacation schedules yearly

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

• Ensure proper care of all equipment and furniture entrusted for Heartists use.
• Be wellfamiliar with the hotels policies and procedures wellacquainted with the physical layout of the hotel and its premises and knowledgeable of the hotels emergency procedures in regard to fire medical bomb threat blackout and evacuation.
• Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
• Respects and ensures respect of the hotels commitments to the Environment Charter of Planet 21 program (saving energy recycling sorting waste etc).
• Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotels policy on Fire Hygiene Health and Safety.
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
• Does not disclose any financial information or any other information of the Accor Hotels.

Remote Work :

No

Employment Type :

Fulltime