VP Area Manager- Liabilities - RM Coverage - Dubai
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Job Description
Job Purpose:
- Lead the assigned team effectively to meet team objectives/KPIs
- To ensure recruitment training motivation and retention of assigned staff
- To track daily sales activity to ensure superior client on boarding experience
- Ensure strict adherence to all KYC Compliance policies and other processes as stipulated
Key Accountabilities:
- Balance sheet Growth and Revenue Targets
- People Management
- Complaint to regulatory and FAB Risk policies
Job Context:
Financial:
Leading sales force for Business Banking Liabilities and Assets (Unsecured & Secured) products targeted to SME segment. Accomplish set sales and revenue objectives for all Products as per set the business plan.
- Manage the assigned team to achieve monthly& annual set objectives
- To maximize cross sell opportunities to ensure higher productivities
- Maintain Sales Performance MIS on sales performance for review by Area Manager
Customers:
Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by BBG Sales department sales personnel by delivering quality client onboarding experience.
- Ensure team alignment in order to achieve superior client on boarding experience
- Understand and resolve customer redressals and take appropriate action if required
Learning & Growth:
Implement People Development and Learning & Development agenda of the department in close coordination with FAB Academy to build a great team and create a winning culture. Lead by example and build strong relationships with all stakeholders. Take accountability for own development and support Learning & growth of all team members by rolling out specific trainings and skill enhancement programs.
- To ensure recruitment training performance motivation and retention of all assigned sales personnel
- Provide appropriate refreshers to keep team abreast of market dynamics and competition offerings
- To build and maintain effective business relationship with all internal departments
- Coordinate with other departments to ensure processing of applications within prescribed TATs
- Conduct fair and transparent appraisals to coach counsel motivate sales personnel and manage their career aspirations effectively
Internal Processes:
Ensure implementation of prescribed Sales & Compliance processes as per Banks policies. Implement governance & controls to proactively identify manage and minimize/mitigate potential losses to the franchise
- Implement Risk Control Assessment RCA process across all areas of BBG
- Department Selling Client Onboarding Recruitment Training Performance Management Human Resources Fraud Control Operations Client Application & KYC Documentation etc
- Implementation of all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes
- Monitor the NPL rate regularly and take remedial action as appropriate whenever required
Frameworks Boundaries & DecisionMaking Authority:
- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
- Authorized to take decisions as per the approved authorization matrix.
#LIMM2
Qualifications :
Education required:
University Degree / MBA / PGDM / Sales diploma or certification preferable.
Experience:
10 to 12 years of experience in Banking or in a Financial Industry at supervisory position.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
