Assistant Lobby Lounge Manager Peacock AlleyWaldorf Astoria Dubai Palm Jumeirah
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Job Description
An Assistant Restaurant Manager with Waldorf Astoria Hotels and Resorts is responsible for managing restaurant operations to deliver an excellent Guest experience while training staff and working within budgeted guidelines. This positionoversees all Food and Beverage operations to ensure high standards of quality and service.
What will I be doing
As an Assistant Restaurant Manager will collaborate with the Restaurant Manager and culinary teams to maintain toptier service while adhering to budgetary guidelines and cost control. A Restaurant Manager would also be required to manage train and develop team members. Specifically you will be responsible for performing the following tasks to the highest standards:
- Oversee the daytoday of the Lobby Lounge restaurant operations ensuring efficiency consistency and adherence to highquality standards.
Manage food cost controls to contribute to Food and Beverage revenue. Ensure compliance with all health safety and hygiene regulations. Lead train and inspire a multicultural Food & Beverage brigade fostering a culture of excellence teamwork and innovation. Conduct regular performance reviews and support team members growth and development. Ensure the highest level of guest satisfaction through exceptional service. Collaborate with the Culinary team to tailor experiences for special events and themed dining. - Recruit manage train and develop the Restaurant team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food and Payroll
- Drive sales to maximize budgeted revenue
- Develop menus with other members of F&B team
- Accountable for monthly stock takes
- Incentivize team members to maximize sales and revenue
- Set departmental targets and objectives work schedules budgets and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and postmeeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security fire regulations and all health and safety legislation
EOE/AA/Disabled/Veterans
What are we looking for
An Assistant Restaurant Managerserving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
- Minimum 35 years of experience in a highend or luxury hotel fine dining lobby lounge restaurant or an equivalent setting.
- Proven track record of leading a food & beverage service team in a fastpaced environment.
- Indepth knowledge of food & beverage operations including menu planning inventory control cost management and beverage section with a focus on Asian cuisine and beverages.
- Strong understanding of food and beverage trends guest preferences and cultural sensitivity in culinary practices.
- Formal food & beverage training or equivalent certifications.
- Exceptional leadership and organizational skills.
- Strong creativity and passion for service innovation.
- Ability to manage stress in a highpressure environment.
- Excellent communication and interpersonal skills.
- Keen eye for detail and commitment to quality.
- Ability to work a variety of shifts including weekends days afternoons and evenings
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.
Required Experience:
Manager
Employment Type
Full-Time
