Casual Body Beauty Therapist
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Job Description
- To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make up is a requirement for female therapists & hair up as per the standard.
- To provide courteous and professional service at all times.
- Welcome Guests greet Guests and Members explain and upsell the facilities products and services available. Be proactive and ascertain individual needs. Give tours of the Spa as required.
- Answers all telephone communication within three rings while observing standards etiquette and professionalism at all times.
- Schedule reservations of Spa and salon services and coordinate team memberss schedule to ensure prompt service.
- Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the Spas first priority.
- Assist with administration duties: filing products supply inventory updating Guests profile and other required to support management and operations.
- Provide accurate information about facilities in person and via telephone.
- To report all problems or complaints related to the Spa. Communicate via logbook daily briefings and staff meetings depending upon urgency.
- To liaise with all related departments such as confirm reservations process engineering requests and maintain cleanliness. Record in appropriate logbook any guest requests complaints or engineering requests.
- To understand all current activities and promotions within the Anantara Spa and the Hotel.
- Maintain daily operations including opening operating and closing procedures. Consistently fill in the reception and reservation checklists.
- Participate in any scheduled training programs and attend the internal Spa meetings.
- Control entry into all areas by restricting all unauthorized individuals.
- Collect money or other suitable payment from guests for all services and products rendered.
- Operate Spas operating system (Spa Booker)
- Perform clerical duties.
- Maintain office files and records.
Qualifications :
- High School diploma
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must
- Passion for excellent service
- Excellent team player and great communication skills
Additional Information :
Relocate to remote area
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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