- Consistently offer professional friendly and engaging service
- Identify and anticipate guests needs and ensure personalized service is provided
- Provide Food and Beverage services
- Greets guests and presents them with the menu
- Informs guests about the special items for the day and menu changes if any
- Suggest food and beverages to the guests
- Take food and beverage orders from the guest
- Assist with any plans or arrangements the guest intends to make during their stay
- Ensure that all requests from guests are made possible and are followed up on
- Fully understand and have knowledge of all in suite services technology amenities functions and systems
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications :
- Passion for guest service.
- Excellent written and verbal communication interpersonal
- Highly organized resultsoriented with the ability to be flexible and work well under pressure.
- Previous experience in F&B Service is a must
- Fluency in English and at least one additional language
- Must have the ability to handle a multitude of tasks and Guest requests.
- Knowledge of Opera or Opera Cloud Property Management System an asset.
- Ability to work independently and prioritize responsibilities.
- Computer proficiency in a Windows environment (Word Excel PowerPoint).
Additional Information :
Visa Requirements:
Please note that you must be eligible to live and work in Dubai.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime